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Services Account Manager - North America

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Chandler, AZ US
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Job Description

About this position... This position is located in the North America AREA. The Software Services Account Manager is responsible for building new business and managing accounts. You are responsible for ensuring maximum customer support and satisfaction, as well as achievement of target revenue. As a Services Account Manager, you will work alongside the Regional Sales Managers, as part of the Global Sales Team and oversee the sales support of McAfee's Enterprise Security product line to existing and prospective government and fortune 500 customers with the region. As a Services Account Manager your role is a critical and integral part of the sales organization. You will responsible for managing and growing your territory and maximizing revenue, while building future sales pipelines through the demonstration of account and territory planning. You’ll work closely with sales managers, prospects and partners as a subject-matter sales expert to demonstrate how a proposed solution meets and exceeds customer requirements. Responsibilities: Responsible for meeting and exceeding assigned revenue quota (e.g. exceed quota of 1M +) Responsible for managing and growing territory, maximizing short term revenue Responsible for building future sales pipelines through the demonstration of account and territory planning Ability to work with Sales Engineering team (Pre-Sales team) and other areas of McAfee in closing complex networking-security opportunities at the C-Level Partner with other business units in identifying other opportunities outside your core product portfolio Capable of closing software contract and services in the range of $150K-$1M Participate in sales conference calls and prospect visits, providing product demonstrations in person and via WebEx, and working with prospects at business level to show how McAfee's solutions can provide value to them. Possess demonstrable skills in customer-centric selling and a proven track record using it to help drive revenue Work independently and as a vital member of the sales team. Work with the sales leadership team to strategize on sales approaches Ensure successful on-site product evaluations Plan, manage and execute customer product pilots Provide exemplary Sales expertise through technical and product presentations, product demonstrations, pilot implementations, beta program administration, consistent communication, and on-going consultation Qualifications: Minimum qualifications: Bachelor’s degree (Computer Science or Business related course of study), or 4+ years equivalent work experience Consistent quota attainment selling security or software services over 4 or more quarters Seven (7+) plus years selling software and services related products and services Additional qualifications: Understanding and working knowledge of networking topologies and technologies Quantifiable sales track record demonstrated by increasing responsibilities, growth in territory and quota Direct selling expertise, ‘hunter’ mentality Working knowledge of channel sales model and utilizing the channel to drive revenue Established contacts; rolodex and intimate knowledge of assigned territory Must have established relationships and ability to network accordingly to generate new interest in target territory for product offerings Formal Sales training (Miller-Hieman, Sandler, Solution selling, etc) and proven proficiency in implementing sales experience Preferred qualifications: Strong business acumen and professionalism Leadership, accountability, and self-starter qualities Excellent customer focus, strong attention to detail and ability to operate in a dynamic sales organization Be a TEAM player Experience working in a multi-tiered, multi-divisional organization is a plus


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