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Professional Services Solutions Engineer

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Plano, TX US
Other Location(s):
EMEA, Virtual; Americas, Virtual; Latin, America_Virtual; Asia, Virtual;
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Job Description

About this position...Professional Services Solutions EngineerMcAfee Professional Services, is seeking a full time Services Solutions Engineer. This position will focus on developing professional services offerings that help customers accelerate the adoption of their Intel Security solutions.This is a technical role responsible for generating the materials necessary to facilitate definition, adoption, marketing, sales and repeatable delivery of the offerings at a global level. This position will be responsible for all aspects of the services development programs within an identified solution category.The successful candidate will support new business models and contribute to growth in global markets by developing, positioning, communicating and maintaining solution offerings from concept through delivery with a focus on intellectual property capture and continuous solution improvement.What you will do...Enable Services Delivery relevant to the services offerings by providing technical content of sufficient scope and depth to facilitate security consulting at a solution level Enable Services Marketing by actively contributing to the development of sales plays, services messaging and collateral related to services offersEnable Services Sales by actively educating sales teams on key aspects of services offerings, positioning, scoping and ordering detailsParticipate with Professional Services leadership to establish strategic plans and objectivesExecute against established priorities coordinates within the department and across functional teams at a global levelResearch Intel Security products, releases, and security industry practices to develop value based solutionsDevelop solution requirements, project plans, estimated level of effort, and provide accurate risk assessments for assigned projectsManage all aspects of assigned projects from inception to completionDetermine and develop a solution approach in collaboration with product engineering and services functional teams at a global levelApply knowledge of security standards, regulations, frameworks and best practices to existing methodologies to improve services offerings and outcomesBuild relationships to help anticipate customer needsEvaluate solution requirements, project feedback, lessons learned and capabilities against existing materials and emerging trends to develop solutionsActively work to improve delivery outcomes by understanding global professional services perspectivesContribute to improvement of professional services processes and procedures


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Qualifications:You must possess the below minimum qualifications to be initially considered for this position. Qualifications listed as preferred or additional will be considered a plus factor for applicants.Minimum Qualifications: Experience architecting, implementing, operating or assessing technical security controlsExperience applying security standards, frameworks and enterprise architecture models to develop solutions Experience developing business requirements and achieving stakeholder consensusAbility to effectively communicate technical information in visual, oral, and written forms to a variety of audiencesStrong attention to detailProven project and time management skills in an environment where you may be contributing to several projects simultaneouslyExperience developing roadmaps and project schedules to deliver services offerings according to planAbility to meet deadlines and reprioritize as needed to complete timely delivery of projectsAbility to develop relationships across business units to ensure alignment within a matrixed organizationExperience with Professional Services Automation and business intelligence tools to assist with consumption analyticsAbility to mentor others in aspects of solution design and service deliveryExperience with advanced features of Microsoft Word, Excel, and PowerPointBachelor's Degree in Computer Science, Information Systems, or equivalent 9+ years in area of expertiseAdditional Qualifications:Experience with content management and knowledge management systems a plusPreferred Qualifications:McAfee Certified Product Specialist, MCSE, CCNP, CCIE or related technical certifications preferredSSCP, CISSP, CISA, CISM, CRISC or related security certifications preferredExperience with McAfee security products preferred

Other Locations

EMEA, Virtual; Americas, Virtual; Latin, America_Virtual; Asia, Virtual;

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