Work with Business Analyst clients to clarify business requirements, map them to systems capabilities, and recommend technical solutions. Convert client requirements into technical terms for the development team, and advise clients on resource requirements, scope, budgets, and timing. Develop use cases, customer scenarios, and/or demos, and plan and coordinate testing of the newly developed or enhanced applications between the business and the development teams. Document changes and create troubleshooting guides, may provide Level 3 production support when Level 1 or 2 at the Technical Assistance Center (TAC) is unable to solve a problem. Work on several projects simultaneously (except ERP-type aps, then work on 1 release at a time) in teams with other Systems Analysts and developers.The Grade 3 Systems Analyst performs this function as part of a team for small projects, this level typically requires a Bachelors degree in Computer Science (or equivalent experience).