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Web & Systems Program Specialist

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Plano, TX US
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Human Resources
Job Description

In this position, you will be responsible for day-to-day operation and management of our online portals and tools supporting McAfee employees. You will be responsible for maintaining the visual design, site navigation and site content and lead the strategy and execution for the technologies and platforms to drive the best user experience – from mobile, desktop, email, intranet and more.

Key responsibilities include:

  • Co-ordination and creation of a visual design and theme ensuring continuity from mobile to desktop
  • Take the lead on our platform and tools strategy – from email communication, to mobile to our desktop employee user experience
  • Supervise ongoing development of written and visual content for the intranet and other comms tools to ensure content is kept fresh and interesting at all times.
  • Lead projects and programs that improve functionality and user experience to drive greater employee use and engagement
  • Provide analytics and reporting for site traffic and make recommendations for how to increase user traffic based on these insights
  • Monitor, manage and respond to user-generated content
  • Oversee vendor selection and management for any content platform tools
  • Liaise and partner with IT and other departments as required to ensure a coordinated and consistent approach to our publishing strategy
  • Work with software vendors and IT as needed on technical questions for implementation and upgrades
  • Manage common administrative tasks across our communications tools, or liaise with IT staff on these tasks as required
  • Coordinate the efforts of content owners to ensure content and employee needs are met
  • Provide continuous learning of innovative internal communications tools
  • Utilize digital expertise internally across web, mobile, social, search, and content publishing and management, among others

Experience Required:

  • 5-7 years of corporate or relevant agency experience
  • 2 - 5 years implementing or managing web sites or intranets – with specific experience of Sharepoint (Jive also beneficial)
  • Basic understanding of the components of common web technology (HTML, CSS, JavaScript)
  • Experience in managing internal email communications tools also beneficial
  • High-level proficiency with Microsoft Office Suite (particularly PowerPoint)
  • Proficiency in design software advantageous

Skills Required:

  • Excellent organizational and project coordination skills
  • High level of comfort with social software and other web-based technologies
  • Excellent verbal and written communication skills
  • Ability to partner and collaborate with different teams and departments
  • Able to work effectively across functions and geographies and to work independently with minimal supervision
  • Ability to handle sensitive and confidential situations with diplomacy
  • A passion and enthusiasm for new technologies and tools that can be utilized as part of the communication mix
  • Creativity and originality skills

McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.


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