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Product Data Insight Analyst

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Plano, TX US
Other Location(s):
Job Id:
Job Category:
Product Development / Engineering
Job Description

McAfee ships preloaded on nearly every new PC. With millions of new users coming online every month, data are paramount for understanding users, their actions, and how McAfee can improve the user experience. You have the opportunity to join the Product Management team as a Product Data Insight Analyst. This position is a unique opportunity to join a fast-growing discipline at McAfee critical to the company’s growth and success and in the exploding cybersecurity industry.

As a Product Data Insight Analyst, a typical day might include:

We are looking for a data fanatic: you love data, asking questions, and finding insights using data. Supporting the Product Management team, you will analyze product analytics and user behavior to make recommendations for how to improve the product and user experience, to improve data collection, and to build tools for data analysis. Based in our Plano, Texas office, you will work cross-functionally with the product, engineering, and analytics teams in Waterloo, Canada and Santa Clara, California.


Key Responsibilities:
Be a McAfee data guru – know the ins and outs of all product data for the Consumer PC application
Analyze and mine data for insights to improve user experience, conversion, and retention
Document data elements, recommend improvements to data model, and work with engineering and product management to implement data improvements
Implement new and innovative analyses to inform product roadmap prioritization
Define key business operating metrics and design and create related reports that show our success/failure in reaching related success metrics
Monitor performance and trends of product interactions and telemetry on a daily basis to correlate changes with tests and releases

Intellectual Skills
Passion for number crunching and logical problem solving on intellectual challenges
Ability to structure / work on exploratory problems, with innovating approach and creative solutions
Ability to work independently and proactively, identifying issues and raising them to management, as well as offering potential solutions
Strong business sense and strategic thinking
Ability to build and present evidence based stories
Must be comfortable with uncertainty. Flexibility to changing priorities and timelines is key
Able to work with different business units, across multiple time zones and countries, to communicate findings and practices company-wide
Self-starter with an inquisitive personality who constantly enjoy trying new things

Technical Skills:
Expertise in Excel and SQL is a must
Tableau and R mastery is a huge plus
Other data mining tools (BigQuery, Hive, Impala, Hadoop, Python, Spark) and Office suite (PowerPoint, Outlook) knowledge is preferred but not required

Experience / Education:
Bachelor degree in Computer Science, Engineering, Mathematics, or similar analytical field or similar level of work experience is required
Experience in either software industry or strategy/data consulting is preferred
Experience with managing complex systems to drive business performance is a plus
Must be fluent in English

Up to approximately 10%, depending on project needs.

Our Mission:
To relentlessly protect all that matters through leading edge cyber security, from your workplace to your home and everywhere in between.

Our Vision:
To enable a world where cyber security is so consistent, reliable and effective that it becomes a trusted foundation in our lives – like clean air and water. Our technology enables the world to fully realize the transformative power of the digital age, by protecting all that matters. By doing our job well, we drive limitless innovation, securely.

Our Values:
We live our values day in and day out, do you think you can live our values with us? If you can, don’t think, just connect with us. Together is power.
• We achieve Excellence with Speed and Agility
• We Play to Win or Don’t Play
• We Innovate without Fear
• We Practice InclusiveCandor and Transparency
• We Put the Customer at the Core

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McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

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