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<item><title>Sales Systems Engineer - Colombia Job (Bogot&#225;, CO)</title><description><![CDATA[<b>About the Role and Responsibilities</b><br/><br/>Location: Bogot&aacute;, Colombia<br/><br/>About the Role<br/><br/>Technical pre-sales engineer supporting Strategic Account Sales and Field Sales teams in new business sales (products, services and support).<br/><br/>Key Responsibilities<br/><br/>- Drive technical relationships with key customer accounts, acting as the Technical Account Manager whilst focusing on business development opportunities<br/>- Act as a Technology Evangelist/Trusted Security Advisor<br/>- The role primarily consists of providing technical support in sales presentations, product demonstrations and installations, identification of the appropriate McAfee solutions for customers, and production of RFI responses and technical proposals across the complete line of McAfee products<br/>- Required to scope and potentially deliver technical services (consultancy and education) for customers and partners.  This could encompass Requirements Analysis, Planning, System Architecture/Design, Installation, Configuration, Development/Integration, Testing, Deployment, Troubleshooting, Tuning, Ongoing Support/Refinement, Knowledge Transfer, Documentation etc<br/>- Develop full knowledge of McAfee products to ensure optimal technical support in pre-sales situations<br/>- Maintain technical/industry expertise in Network and Gateway solutions (e.g. IPS, Firewall, Vulnerability Management, Content Security Gateway, SIEM, Risk Management technologies and solutions).<br/>- Engage customer audience when presenting McAfee products & services<br/>- Demonstration of our solutions through on-site customer presentations and evaluations<br/>- Produce technical documents and proposals<br/>- Installation & configuration assistance, where customer warrants need for 'Proof-of-Concept' Evaluation<br/>- Build a close working relationship with sales and technical colleagues within McAfee and our key partners<br/>- Develop strong relationships in key customer accounts<br/>- Maintain/Achieve relevant industry certifications such as CISSP, CCNA etc<br/>- Update and deliver technical training to sales colleagues<br/>- Development of professional and personal skills, as relates to major function, related technologies, product and career advancement.<br/><br/>- Support Sales in meeting revenue targets.  This includes assisting Sales reps in qualifying customers; and developing sales plans and proposals tailored to each customer&#8217;s technological environment.<br/>- Adapt at verbal and written communications, customer service, account management and negotiation skills; with the ability to interface with a diverse set of clients.<br/>- Identify and begin developing relationships with key customers and partners for future trusted advisor<br/>- Assist manager in building a comprehensive training plan inclusive of MFE products, solutions and security industry certifications.<br/><br/>Qualifications<br/><br/>Required Experience/Skills & Education:<br/><br/>- A team player, self starter, self directed, highly motivated, continuous self improvement.<br/>- Requires an BS degree or equivalent experience in computer applications, ability to understand and explain related technical issues, and knowledge of company products and all potential applications.<br/>- 4 - 6 years of related technical experience, installing, designing, managing, administering and supporting an enterprise network.<br/>- Excellent communication and presentation skills (verbal and written)<br/>- Experience of Platforms and an understanding of Networking is essential<br/>- Strong personal presence, capable of engaging senior management<br/>- Good blend of business/commercial, sales and technical skills<br/>- Understands the market issues and trends affecting the IT Security business and McAfee's differentiators versus the competition<br/>- Self-starter who is pro-active, creative, with lots of initiative and a positive, enthusiastic, can-do attitude<br/>- Results-driven with strong goal-orientation<br/>- Comfortable/Competent with both sales and delivery activities<br/>- Demonstrable technical experience in the following areas: Experience of Security Risk Management, SIEM, Vulnerability Assessment, Content Security Gateway, Intrusion Prevention<br/>- Preference given to individuals with strong networking background and expertise in IT Security Solutions<br/>- Ideally from a Network Security Team within a Consultancy Company/SI or a Security Vendor.<br/>- Ideally some experience of Patch Management<br/>- Willing to work and travel flexible hours to suit customer requirements.<br/>- Presentation and public speaking skills<br/>- Flexible with regards to travel.<br/>- Must be fluent in English (required)<br/><br/>McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!<br/><br/>McAfee is an Equal Employment Opportunity employer.  We celebrate diversity!<br/><br/><a href=&quot;http://mcafee.com/careers/eeo_statement.html&quot; target=&quot;_blank&quot; title=&quot;EEO Statement&quot;>Click here for full EEO statement.</a><br/><br/><b>Job: </b>Professional Services<br/><b>Primary Location: </b>LTAM-COL-DIST-Bogot&aacute;<br/><b>Position Number: </b>883364<br/><b>Schedule: </b>Full-time<br/><br/>]]></description><pubDate>Mon, 13 May 2013 02:59:00 GMT</pubDate><link>http://careers.mcafee.com/job/Bogot%C3%A1-Sales-Systems-Engineer-Colombia-Job-DIST/2484737/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</link><guid>http://careers.mcafee.com/job/Bogot%C3%A1-Sales-Systems-Engineer-Colombia-Job-DIST/2484737/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</guid></item>
<item><title>Tier III Technical Support Engineer Job (Santa Clara, CA, US)</title><description><![CDATA[<b>About the Role and Responsibilities</b><br/><br/>Location: Santa Clara, CA<br/><br/>About the Position:<br/><br/>McAfee's 3rd Line Technical Support Team is a diverse mix of highly customer service orientated and technically skilled Technical Support Analysts.<br/><br/>Every Engineer is vital to the success of this highly effective team and ensures that our customers are provided with the innovative, effective and timely solutions they require to complete their tasks and resolve issues.<br/><br/>As the Engineer you will be the key interface between our customers, technical support teams and Research & Development, you will be working with our software engineers on the highest level escalations involving our biggest customers.  You will also be a member of the Product Development Core Team where you will represent customers and the McAfee support organization in product development while providing technical product knowledge to groups outside engineering.<br/><br/>If you have a technical background and a passion for security then this could be the opportunity you have been looking for!<br/><br/>Excellent training on products is, of course, provided but it is an advantage if you already have some technical & soft skills as highlighted below:<br/><br/>Key Responsibilities:<br/>- Strong understanding of Microsoft / UNIX operating systems<br/>- Knowledge of Network Security, switching, routing/routing protocols, IP, Firewalls, VPN's<br/>- Good SQL skills<br/>- Experience in IT providing technical support<br/>- Extensive troubleshooting and testing skills (i.e. analytic, be able to narrow down on a problem, use documentation, tools, etc to troubleshoot)<br/>- Excellent communications skills (written and verbal) at multiple levels with customers (i.e. technical / management)<br/>- Preferred: MSCE, CCNA, CISSP or similar industry-recognized certifications<br/>- Ability to maintain professional poise under pressure<br/>- Ability to act as a resource and handle highest level of escalation<br/>- Ability to provide technical training to peers and other teams<br/>- Ability to coach and mentor others<br/><br/>Qualifications<br/><br/>Required Experience/Skills & Education:<br/><br/>- At least 3-4 years of full time experience in customer care/customer support<br/>- Advanced writing and verbal communication skills<br/>- Ability to multi-task and prioritize job requirements<br/>- Strong personal organization skills<br/>- Bachelors degree, or equivalent applicable working experience<br/>- Strong Security knowledge and/or certification desired<br/>- Strong Networking knowledge and/or certification desired<br/>- Ability to read network logs/captures<br/>- Advanced writing and verbal communication skills Ability to multi-task and prioritize job requirements Strong personal organization skills<br/>- During your initial three month probation period you will be expected to undertake and successfully complete certification on: CompTIA Security+ (External industry certifications)<br/>- Additional certifications may be added in future as deemed necessary<br/><br/>McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!<br/><br/>McAfee is an Equal Employment Opportunity employer.  We celebrate diversity!<br/><br/><a href=&quot;http://mcafee.com/careers/eeo_statement.html&quot; target=&quot;_blank&quot; title=&quot;EEO Statement&quot;>Click here for full EEO statement.</a><br/><br/><b>Job: </b>Technical Support<br/><b>Primary Location: </b>NA-USA-CA-Santa Clara<br/><b>Position Number: </b>872992<br/><b>Schedule: </b>Full-time<br/><br/>]]></description><pubDate>Sat, 27 Apr 2013 03:00:00 GMT</pubDate><link>http://careers.mcafee.com/job/Santa-Clara-Tier-III-Technical-Support-Engineer-Job-CA-95050/2456563/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</link><guid>http://careers.mcafee.com/job/Santa-Clara-Tier-III-Technical-Support-Engineer-Job-CA-95050/2456563/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</guid></item>
<item><title>Sales Systems Engineer - Brazil Job (S&#227;o Paulo, S&#227;o Paulo, BR)</title><description><![CDATA[<b>About the Role and Responsibilities</b><br/><br/>Location: Sao Paulo, Brazil<br/><br/><b>About the Role:</b><br/><br/><br/>Technical pre-sales engineer supporting Strategic Account Sales and Field Sales teams in new business sales (products, services and support).<br/><br/>Key Responsibilities:<br/><br/>- Drive technical relationships with key customer accounts, acting as the Technical Account Manager whilst focusing on business development opportunities<br/>- Act as a Technology Evangelist/Trusted Security Advisor<br/>- The role primarily consists of providing technical support in sales presentations, product demonstrations and installations, identification of the appropriate McAfee solutions for customers, and production of RFI responses and technical proposals across the complete line of McAfee products<br/>- Required to scope and potentially deliver technical services (consultancy and education) for customers and partners.  This could encompass Requirements Analysis, Planning, System Architecture/Design, Installation, Configuration, Development/Integration, Testing, Deployment, Troubleshooting, Tuning, Ongoing Support/Refinement, Knowledge Transfer, Documentation etc<br/>- Develop full knowledge of McAfee products to ensure optimal technical support in pre-sales situations<br/>- Maintain technical/industry expertise in Network and Gateway solutions (e.g. IPS, Firewall, Vulnerability Management, Content Security Gateway, SIEM, Risk Management technologies and solutions).<br/>- Engage customer audience when presenting McAfee products & services<br/>- Demonstration of our solutions through on-site customer presentations and evaluations<br/>- Produce technical documents and proposals<br/>- Installation & configuration assistance, where customer warrants need for 'Proof-of-Concept' Evaluation<br/>- Build a close working relationship with sales and technical colleagues within McAfee and our key partners<br/>- Develop strong relationships in key customer accounts<br/>- Maintain/Achieve relevant industry certifications such as CISSP, CCNA etc<br/>- Update and deliver technical training to sales colleagues<br/>- Development of professional and personal skills, as relates to major function, related technologies, product and career advancement.<br/>- Support Sales in meeting revenue targets.  This includes assisting Sales reps in qualifying customers; and developing sales plans and proposals tailored to each customer&#8217;s technological environment.<br/>- Adapt at verbal and written communications, customer service, account management and negotiation skills; with the ability to interface with a diverse set of clients.<br/>- Identify and begin developing relationships with key customers and partners for future trusted advisor<br/>- Assist manager in building a comprehensive training plan inclusive of MFE products, solutions and security industry certifications.<br/><br/>Qualifications<br/><br/>Required Experience/Skills & Education:<br/><br/>- A team player, self starter, self directed, highly motivated, continuous self improvement.<br/>- Requires an BS degree or equivalent experience in computer applications, ability to understand and explain related technical issues, and knowledge of company products and all potential applications.<br/>- 4 - 6 years of related technical experience, installing, designing, managing, administering and supporting an enterprise network.<br/>- Excellent communication and presentation skills (verbal and written)<br/>- Experience of Platforms and an understanding of Networking is essential<br/>- Strong personal presence, capable of engaging senior management<br/>- Good blend of business/commercial, sales and technical skills<br/>- Understands the market issues and trends affecting the IT Security business and McAfee's differentiators versus the competition<br/>- Self-starter who is pro-active, creative, with lots of initiative and a positive, enthusiastic, can-do attitude<br/>- Results-driven with strong goal-orientation<br/>- Comfortable/Competent with both sales and delivery activities<br/>- Demonstrable technical experience in the following areas: Experience of Security Risk Management, SIEM, Vulnerability Assessment, Content Security Gateway, Intrusion Prevention<br/>- Preference given to individuals with strong networking background and expertise in IT Security Solutions<br/>- Ideally from a Network Security Team within a Consultancy Company/SI or a Security Vendor.<br/>- Ideally some experience of Patch Management<br/>- Willing to work and travel flexible hours to suit customer requirements.<br/>- Presentation and public speaking skills<br/>- Flexible with regards to travel.<br/>- Must be fluent in English (required)<br/><br/>McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!<br/><br/>McAfee is an Equal Employment Opportunity employer.  We celebrate diversity!<br/><br/><a href=&quot;http://mcafee.com/careers/eeo_statement.html&quot; target=&quot;_blank&quot; title=&quot;EEO Statement&quot;>Click here for full EEO statement.</a><br/><br/><b>Job: </b>Professional Services<br/><b>Primary Location: </b>LTAM-BRA-SP-S&atilde;o Paulo<br/><b>Position Number: </b>852061<br/><b>Schedule: </b>Full-time<br/><br/>]]></description><pubDate>Tue, 21 May 2013 02:59:00 GMT</pubDate><link>http://careers.mcafee.com/job/S%C3%A3o-Paulo-Sales-Systems-Brazil-Job-SP/961574/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</link><guid>http://careers.mcafee.com/job/S%C3%A3o-Paulo-Sales-Systems-Brazil-Job-SP/961574/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</guid></item>
<item><title>Senior Systems Engineer- Mexico Job (Mexico City, MX)</title><description><![CDATA[<b>About the Role and Responsibilities</b><br/><br/>Location: Mexico City, Mexico<br/><br/>About the Role<br/><br/>Technical pre-sales engineer supporting Strategic Account Sales and Field Sales teams in new business sales (products, services and support).<br/><br/>Key Responsibilities<br/><br/>- Drive technical relationships with key customer accounts, acting as the Technical Account Manager whilst focusing on business development opportunities<br/>- Act as a Technology Evangelist/Trusted Security Advisor<br/>- The role primarily consists of providing technical support in sales presentations, product demonstrations and installations, identification of the appropriate McAfee solutions for customers, and production of RFI responses and technical proposals across the complete line of McAfee products<br/>- Required to scope and potentially deliver technical services (consultancy and education) for customers and partners.  This could encompass Requirements Analysis, Planning, System Architecture/Design, Installation, Configuration, Development/Integration, Testing, Deployment, Troubleshooting, Tuning, Ongoing Support/Refinement, Knowledge Transfer, Documentation etc<br/>- Develop full knowledge of McAfee products to ensure optimal technical support in pre-sales situations<br/>- Maintain technical/industry expertise in Network and Gateway solutions (e.g. IPS, Firewall, Vulnerability Management, Content Security Gateway, SIEM, Risk Management technologies and solutions).<br/>- Engage customer audience when presenting McAfee products & services<br/>- Demonstration of our solutions through on-site customer presentations and evaluations<br/>- Produce technical documents and proposals<br/>- Installation & configuration assistance, where customer warrants need for 'Proof-of-Concept' Evaluation<br/>- Build a close working relationship with sales and technical colleagues within McAfee and our key partners<br/>- Develop strong relationships in key customer accounts<br/>- Maintain/Achieve relevant industry certifications such as CISSP, CCNA etc<br/>- Update and deliver technical training to sales colleagues<br/>- Development of professional and personal skills, as relates to major function, related technologies, product and career advancement.<br/>- Support Sales in meeting revenue targets.  This includes assisting Sales reps in qualifying customers; and developing sales plans and proposals tailored to each customer&#8217;s technological environment.<br/>- Adapt at verbal and written communications, customer service, account management and negotiation skills; with the ability to interface with a diverse set of clients.<br/>- Identify and begin developing relationships with key customers and partners for future trusted advisor<br/>- Assist manager in building a comprehensive training plan inclusive of MFE products, solutions and security industry certifications.<br/><br/>Qualifications<br/><br/>Required Experience/Skills & Education:<br/><br/>- A team player, self starter, self directed, highly motivated, continuous self improvement.<br/>- Requires an BS degree or equivalent experience in computer applications, ability to understand and explain related technical issues, and knowledge of company products and all potential applications.<br/>- 4 - 6 years of related technical experience, installing, designing, managing, administering and supporting an enterprise network.<br/>- Excellent communication and presentation skills (verbal and written)<br/>- Experience of Platforms and an understanding of Networking is essential<br/>- Strong personal presence, capable of engaging senior management<br/>- Good blend of business/commercial, sales and technical skills<br/>- Understands the market issues and trends affecting the IT Security business and McAfee's differentiators versus the competition<br/>- Self-starter who is pro-active, creative, with lots of initiative and a positive, enthusiastic, can-do attitude<br/>- Results-driven with strong goal-orientation<br/>- Comfortable/Competent with both sales and delivery activities<br/>- Demonstrable technical experience in the following areas: Experience of Security Risk Management, SIEM, Vulnerability Assessment, Content Security Gateway, Intrusion Prevention<br/>- Preference given to individuals with strong networking background and expertise in IT Security Solutions<br/>- Ideally from a Network Security Team within a Consultancy Company/SI or a Security Vendor.<br/>- Ideally some experience of Patch Management<br/>- Willing to work and travel flexible hours to suit customer requirements.<br/>- Presentation and public speaking skills<br/>- Flexible with regards to travel.<br/>- Must be fluent in English (required)<br/><br/>McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!<br/><br/>McAfee is an Equal Employment Opportunity employer.  We celebrate diversity!<br/><br/><a href=&quot;http://mcafee.com/careers/eeo_statement.html&quot; target=&quot;_blank&quot; title=&quot;EEO Statement&quot;>Click here for full EEO statement.</a><br/><br/><b>Job: </b>Professional Services<br/><b>Primary Location: </b>LTAM-MEX-DF-Mexico City<br/><b>Position Number: </b>855544<br/><b>Schedule: </b>Full-time<br/><br/>]]></description><pubDate>Sun, 05 May 2013 02:59:00 GMT</pubDate><link>http://careers.mcafee.com/job/Mexico-City-Sales-Systems-Engineer-Mexico-Job-DF/961578/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</link><guid>http://careers.mcafee.com/job/Mexico-City-Sales-Systems-Engineer-Mexico-Job-DF/961578/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</guid></item>
<item><title>Sales Engineer (Pre Sales) Job (Moscow, RU)</title><description><![CDATA[<b>About the Role and Responsibilities</b><br/><br/>Technical pre-sales supporting Strategic Account Sales and Field Sales teams in new business sales (products and services) in Russia and CIS Countries.<br/><br/>Primary product focus: McAfee&#8217;s Network IPS, McAfee Web Gateway, McAfee Email Gateway, McAfee Enterprise Firewall and McAfee Data Loss Prevention; McAfee ePO, endpoint security, Database Security, SIEM Nitro.<br/><br/>Specific Responsibilities/Functions<br/><br/>- Drive technical relationships with key customer accounts, acting as the technical trusted advisor whilst focusing on business development opportunities.<br/><br/>- The role primarily consists of providing technical support in sales presentations, product demonstrations, and Proof of Concept; and identification of the appropriate McAfee solutions for customers and production of RFI responses and technical proposals across the complete line of McAfee products.<br/><br/>- Develop full knowledge of McAfee products to ensure optimal technical support in pre-sales situations.<br/><br/>- Maintain technical/industry expertise in IPS and Risk Management in McAfee technologies and solutions.<br/><br/>- Engage customer audience when presenting McAfee products & services.<br/><br/>- Demonstration of our solutions through on-site customer presentations and evaluations.<br/><br/>- Produce technical documents and proposals.<br/><br/>- Installation & configuration assistance, where customer warrants need for &#8216;Proof-of-Concept&#8217; Evaluation.<br/><br/>- Build a close working relationship with sales and technical colleagues within McAfee and our key partners.<br/><br/>- Develop strong relationships in key customer accounts.<br/><br/>- Maintain/Achieve relevant industry certifications such as CISSP, CCNA etc<br/><br/>- Update and deliver technical training to sales colleagues.<br/><br/>- Development of professional and personal skills, as relates to major function, related technologies, product and career advancement.<br/><br/>- Engage with sales team to ensure quota achievement<br/><br/>Qualifications<br/><br/>- Excellent communication and presentation skills (verbal and written) in Russian and English.<br/><br/>- Experience of Platforms and an understanding of Networking are essential.<br/><br/>- Strong personal presence, capable of engaging senior management and C-Level.<br/><br/>- Good blend of business/commercial, sales and technical skills.<br/><br/>- Understands the market issues and trends affecting the IT Security business and McAfee&#8217;s differentiators versus the competition.<br/><br/>- Self-starter who is pro-active, energetic, flexible, creative, with lots of initiative and a positive, enthusiastic, can-do attitude.<br/><br/>- Results-driven with strong goal-orientation.<br/><br/>- Comfortable/Competent with both sales and delivery activities.<br/><br/>- Demonstrable technical experience in the following areas<br/><br/>- Experience of Intrusion Prevention, Firewall, Web Security, Email Security,<br/><br/>- Preference given to individuals with strong networking background and expertise in IT Security Solutions.<br/><br/>- System security and risk management experience would be an advantage.<br/><br/>- Ideally from a Network Security Team within a Consultancy Company/SI or a Security Vendor.<br/><br/>- Willing to work and travel flexible hours to suit customer requirements.<br/><br/>- Presentation and public speaking skills are essential<br/><br/>The successful applicant will be subject to background checking. McAfee is an Equal Employment Opportunity employer.  We celebrate diversity!<br/><br/><a href=&quot;http://mcafee.com/careers/eeo_statement.html&quot; target=&quot;_blank&quot; title=&quot;EEO Statement&quot;>Click here for full EEO statement.</a><br/><br/><b>Job: </b>Professional Services<br/><b>Primary Location: </b>EMEA-RUS-MOW-Moscow<br/><b>Position Number: </b>878614<br/><b>Schedule: </b>Full-time<br/><br/>]]></description><pubDate>Mon, 20 May 2013 03:00:00 GMT</pubDate><link>http://careers.mcafee.com/job/Moscow-Pre-Sales-Engineer-Moscow-Job-MOW/2395618/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</link><guid>http://careers.mcafee.com/job/Moscow-Pre-Sales-Engineer-Moscow-Job-MOW/2395618/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</guid></item>
<item><title>Senior Software QA Engineer Job (Bangalore, INDIA)</title><description><![CDATA[<b>About the Role and Responsibilities</b><br/><br/>Position:Senior Software QA Engineer<br/><br/>Location:Bangalore<br/><br/>McAfee is seeking talented software engineers with a passion to engineer and deliver high quality products to join our Security Management Platform team. Our group develops the industry leading platform to manage security solutions that protects millions of systems, users, and all the infrastructure and data of small and large enterprises around the world. Our security management framework provides a true open-architecture platform that is modular and scalable, enabling management of security solutions from McAfee as well as our partner companies. The centralized management console and a single agent enable organizations to have an agile approach in securing their business as new security solutions developed for evolving and emerging threats can be rapidly integrated with the McAfee management platform. To learn more visit: http://www.mcafee.com/us/products/security-management<br/><br/>Our group is expanding, as we work on developing the next generation products for managing security and solutions that protect the entire infrastructure - from endpoints to the network, as well as mobile and embedded devices. Our group fosters a mutually supportive growth environment where we work as a team and make time to educate ourselves and each other. We&#8217;re growing and currently have multiple open positions open in our teams.<br/><br/>Roles and Responsibilities<br/><br/>A Senior Software QA Engineer at McAfee has the primary responsibility of effective assurance of product quality through test automation, code coverage, peer reviews, white-box testing and other forms of engineering excellence. It is a unique and challenging role that calls for a strong passion for quality and technology, while providing an immense opportunity to participate in product design reviews, influence development through peer reviews and thereby delight our customers through high quality products. This role combines the &#8220;building&#8221; aspect of software development with the &#8220;testing&#8221; part of quality assurance.  As a Senior Engineer you can analyze business requirements and scenarios very well, create test plans, test cases and build test frameworks to execute them.<br/><br/>&middot;         Define, drive and deliver on Quality through all stages of SDLC for ePO based vulnerability management & compliance product on the security management platform.<br/><br/>&middot;         Participate in Design Reviews, user story reviews, peer reviews & code inspection.<br/><br/>&middot;         Hands on authoring of test cases and test code combined with test execution (Manual & Automated way)<br/><br/>&middot;         Responsible for designing and developing automated tools and frameworks for highly optimized test coverage.<br/><br/>&middot;         Excellent communication skills, ability to make and influence decisions, and drive open discussions to a closure.<br/><br/>&middot;         Go to technical person on the team. Must excel in both individual and group settings.<br/><br/>&middot;         Ensure testability in product features and measure code coverage data regularly.<br/><br/>&middot;         Utilize innovative test methods (Exploratory testing) / technologies to develop product testing strategies through agile development / testing practices or SCRUM.<br/><br/>&middot;         Perform scalability and performance testing simulating real life environments through automated/white-box techniques.<br/><br/>Qualifications<br/><br/>&middot;         B.E / B.Tech / MCA in Computer Science or similar field<br/><br/>&middot;         4+ years of work experience in Product Testing in a large enterprise company, preferably a product company.<br/><br/>&middot;         2 to 3 years of hands on demonstrated experience in developing automation framework using QTP or Test complete (Smart Bear tool). Should have expert level knowledge in Perl / Python or any other scripting languages.<br/><br/>&middot;         Should have expert level hands on knowledge on Microsoft Windows and/or UNIX based operating systems (Red Hat, Solaris, AIX or HP-UX).<br/><br/>&middot;         Hands on experience in code coverage tools, developing unit tests, API testing or white box testing.<br/><br/>&middot;         Proven track record of delivering high quality, scalable software with a cohesive user experience<br/><br/>&middot;         Should have strong design, debugging experience, and excellent problem solving skills.<br/><br/>&middot;         Demonstrated ability to work effectively both within a team and cross-group to drive identification and resolution of issues to ship under tight deadlines along with being able to drive features into the product<br/><br/>&middot;         Must be highly motivated with a strong passion for and commitment to software quality<br/><br/>&middot;         Ability to prioritize and manage work to critical project timelines in a fast-paced environment with minimal or no management<br/><br/>&middot;         Candidate must have a strong desire to continually grow in the technical stream.<br/><br/>&middot;         Should possess at least one of the desirable requirements listed below.<br/><br/>Desirable (Nice to have) Requirements:<br/><br/>&middot;         Should have very good knowledge on RDBMS with Oracle or MS SQL certification.<br/><br/>&middot;         Very good working knowledge of computer networking concepts with Security Plus, MCSE or CCNA certifications,<br/><br/>&middot;         Sound knowledge of computer security concepts (web & system vulnerabilities, system threats & attack types) with CEH certification.<br/><br/>&middot;         Sound knowledge of one high level programming language (C++ or Java) with 1 year of hands on experience in code reviews, peer reviews & developing unit tests.<br/><br/>McAfee, a wholly owned subsidiary of Intel Corporation is the world&#8217;s largest dedicated security technology company and McAfee India Center (MIC) is the largest R&D center worldwide. McAfee delivers proactive and proven solutions and services that help secure systems, networks, and mobile devices around the world, allowing users to safely connect to the Internet, browse, and shop the web more securely. Backed by its unrivaled global threat intelligence, McAfee creates innovative products that empower home users, businesses, the public sector, and service providers by enabling them to prove compliance with regulations, protect data, prevent disruptions, identify vulnerabilities, and continuously monitor and improve their security. McAfee is relentlessly focused on constantly finding new ways to keep our customers safe as in our world &#8220;Safe Never Sleeps&#8221;<br/><br/>McAfee is an Equal Employment Opportunity employer. We celebrate diversity!<br/><br/><a href=&quot;http://mcafee.com/careers/eeo_statement.html&quot; target=&quot;_blank&quot; title=&quot;EEO Statement&quot;>Click here for full EEO statement.</a><br/><br/><b>Job: </b>Product Quality Assurance<br/><b>Primary Location: </b>MIC-India MIC-Karnataka MIC-Bangalore BEC MIC<br/><b>Position Number: </b>875105<br/><b>Schedule: </b>Full-time<br/><br/>]]></description><pubDate>Sat, 25 May 2013 05:00:00 GMT</pubDate><link>http://careers.mcafee.com/job/Bangalore-Senior-Software-QA-Engineer-Job/2618312/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</link><guid>http://careers.mcafee.com/job/Bangalore-Senior-Software-QA-Engineer-Job/2618312/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</guid></item>
<item><title>Senior Consultant Job (Riyadh, SA)</title><description><![CDATA[<b>About the Role and Responsibilities</b><br/><br/>Location: Saudi Arabia<br/><br/>As a Consultant in McAfee you will be responsible for driving the technical relationship with key customers and partners and acting as a Trusted Security Advisor. Working as the Content Specialist you will be focused on DLP (Data Loss Prevention), Email Gateway, Web Gateway, Saas and Cloud. The role requires the ability to design solution architecture and evangelize both the solution and the underlying information security principles. Additionally programme and project management of the implementation of solutions and technologies will be an important part of this role.<br/><br/>Specific Responsibilities/Functions:<br/><br/>- Deliver billable consulting and training to customers and partners on McAfee products.<br/>- Ensure projects are completed on-time, to-budget with the highest technical expertise and professionalism, and maximise customer satisfaction<br/>- Development of professional and personal skills akin to major job functions, products, related technologies and career advancement<br/>- Produce technical Scope/Estimate documents and Project Proposals<br/>- Coach and lead partner consultants to deliver projects<br/>- Maintain technical expertise and product knowledge<br/>- On occasion you will be working our with SE&#8217;s (Pre-Sales) and Sales teams to demonstrate our products and solutions<br/>- Responsibilities will include technical engagement scoping/estimating and proposal preparation in addition to successful delivery of the work proposed.<br/>- Complete associated Statements of Work / Engagement Activity Reports<br/>- You will be working at least 50 % of your time on customer sites so flexibility for travel is essential<br/><br/>Qualifications<br/><br/>Essential<br/><br/>- You must have technical experience within the Security industry within a Professional Services position<br/>- Experience managing security implementation projects<br/>- Networking skills (experience implementing edge perimeter solutions such as firewall, web and email gateway solutions is preferable)<br/>- Experience of one or more of DLP (Data Loss Prevention), Email Gateway, Web Gateway, Saas and Cloud.<br/>- Strong background and expertise in IT Security Solutions<br/>- Excellent communication and presentation skills (verbal and written)<br/>- Strong personal presence, capable of engaging senior management<br/>- Self-starter who is pro-active, flexible, creative, with lots of initiative and a positive can-do attitude<br/>- Results-driven with strong goal-orientation<br/>- Comfortable & competent with sales and delivery (consulting and training) activities<br/>- Willing to work and travel flexible hours to suit customer requirements<br/><br/>Desirable:<br/><br/>- Ideally you will hold certifications in technologies such as SCP, CCIE, MCSE, CCNA and/or a certified Security Expert such as CISSP, CISM<br/>- Any additional European language is an advantage.<br/>- Experience coming from a Consultancy background or a Security Vendor is an advantage<br/><br/>McAfee is an Equal Employment Opportunity employer.  We celebrate diversity!<br/><br/><a href=&quot;http://mcafee.com/careers/eeo_statement.html&quot; target=&quot;_blank&quot; title=&quot;EEO Statement&quot;>Click here for full EEO statement.</a><br/><br/><b>Job: </b>Professional Services<br/><b>Primary Location: </b>EMEA-SAU-RIYA-Riyadh<br/><b>Position Number: </b>878765<br/><b>Schedule: </b>Full-time<br/><br/>]]></description><pubDate>Sat, 04 May 2013 02:59:00 GMT</pubDate><link>http://careers.mcafee.com/job/Riyadh-Professional-Services-Consultant-Based-in-Saudi-Arabia-Job-RIYA/1130511/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</link><guid>http://careers.mcafee.com/job/Riyadh-Professional-Services-Consultant-Based-in-Saudi-Arabia-Job-RIYA/1130511/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</guid></item>
<item><title>Senior Consultant Job (Munich, DE)</title><description><![CDATA[<b>About the Role and Responsibilities</b><br/><br/>Location: Germany<br/><br/>As a Consultant in McAfee you will be responsible for driving the technical relationship with key customers and partners and acting as a Trusted Security Advisor. Working as the Risk and Compliance Specialist you will be focused on Vulnerability Management, Policy Compliance Auditin and Network Security. As all McAfee products integrate into the ePolicy Orchestrator you will have to understand and configure the integration of different products. Additionally, the McAfee SIEM will be part of some projects. The role requires the ability to design solution architecture and evangelize both the solution and the underlying information security principles. Additionally programme and project management of the implementation of solutions and technologies will be an important part of this role.<br/><br/>Specific Responsibilities/Functions<br/><br/>- Deliver billable consulting and training to customers and partners on McAfee products.<br/>- Ensure projects are completed on-time, to-budget with the highest technical expertise and professionalism, and maximise customer satisfaction<br/>- Development of professional and personal skills akin to major job functions, products, related technologies and career advancement<br/>- Produce technical Scope/Estimate documents and Project Proposals<br/>- Coach and lead partner consultants to deliver projects<br/>- Maintain technical expertise and product knowledge<br/>- On occasion you will be working our with SE&#8217;s (Pre-Sales) and Sales teams to demonstrate our products and solutions<br/>- Responsibilities will include technical engagement scoping/estimating and proposal preparation in addition to successful delivery of the work proposed.<br/>- Complete associated Statements of Work / Engagement Activity Reports<br/>- You will be working at least 50 % of your time on customer sites so flexibility for travel is essential<br/><br/>Qualifications<br/><br/>- You must have technical experience within the Security industry within a Professional Services position<br/>- Experience managing security implementation projects<br/>- Experience of one or more of the following products: McAfee Vulnerability Manager (MVM), McAfee Policy Auditor (PA), Network Security Platform (N-IPS), McAfee ePO, McAfee SIEM<br/>- Strong background and expertise in IT Security Solutions<br/>- Strong background on IT compliance and risk management<br/>- Excellent communication and presentation skills (verbal and written)<br/>- Strong personal presence, capable of engaging senior management<br/>- Self-starter who is pro-active, flexible, creative, with lots of initiative and a positive can-do attitude<br/>- Results-driven with strong goal-orientation<br/>- Comfortable & competent with sales and delivery (consulting and training) activities<br/>- Willing to work and travel flexible hours to suit customer requirements<br/><br/>Desirable:<br/><br/>- Ideally you will hold certifications in technologies such as SCP, CCIE, MCSE, CCNA and/or a certified Security Expert such as CISSP, CISM<br/>- Any additional European language is an advantage.<br/>- Experience coming from a Consultancy background or a Security Vendor is an advantage<br/><br/>The successful applicant will be subject to background checking. McAfee is an Equal Employment Opportunity employer.  We celebrate diversity!<br/><br/><a href=&quot;http://mcafee.com/careers/eeo_statement.html&quot; target=&quot;_blank&quot; title=&quot;EEO Statement&quot;>Click here for full EEO statement.</a><br/><br/><b>Job: </b>Professional Services<br/><b>Primary Location: </b>EMEA-DEU-BVA-Munich<br/><br/>Other Locations<br/>EMEA-DEU-Hamburg, EMEA-DEU-HH-Hamburg<br/><b>Position Number: </b>866742<br/><b>Schedule: </b>Full-time<br/><br/>]]></description><pubDate>Wed, 08 May 2013 02:59:00 GMT</pubDate><link>http://careers.mcafee.com/job/Munich-Senior-Security-Consultant-Job-BVA/2473647/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</link><guid>http://careers.mcafee.com/job/Munich-Senior-Security-Consultant-Job-BVA/2473647/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</guid></item>
<item><title>WW Global Support Lab Systems Administrator Job (Plano, TX, US)</title><description><![CDATA[<b>About the Role and Responsibilities</b><br/><br/>Location: Plano, TX<br/><br/>Key Responsibilities:<br/><br/>-<br/>Monitor and maintain multiple virtual environments worldwide<br/><br/>-<br/>Perform necessary updates at least quarterly during non-business hour maintenance windows<br/><br/>-<br/>24x7 availability<br/><br/>-<br/>Provide training to new and existing users<br/><br/>-<br/>Create documentation for virtual environments and their assets<br/><br/>-<br/>Provide clear communication to user base on updates and status of virtual environments<br/><br/>-<br/>Build virtual machine templates for use by end users<br/><br/>-<br/>Perform capacity planning to meet future needs of virtual environments<br/><br/>Qualifications<br/><br/>Key Experience, Requirements and Education:<br/><br/>- Layer 2 Cisco switching including management of VLANs, trunking, and STP experience required<br/>- Layer 3 switching including basic routing using static routes and virtual VLAN interfaces experience required<br/>- Linux operating systems experience required<br/>- Windows server operating systems experience required<br/>- Hardware troubleshooting and resolution experience a plus<br/>- Vsphere, Vcould or ESXi experience a big plus<br/>- VMware VCP 4 or higher certification a big plus<br/>- Cisco CCNA or CCNP certification a big plus<br/>- Must be able to lift at least 50 lbs<br/>- Preferred:<br/><br/>- Network troubleshooting including reading network captures experience highly preferred<br/>- VMware vSphere experience highly preferred<br/>- Firewall administration and network security experience preferred<br/>- iSCSI and NFS storage administration experience preferred<br/>- Basic working knowledge of Microsoft SQL administration experience preferred<br/>- Active Directory and LDAP administration experience preferred<br/><br/>McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!<br/><br/>McAfee is an Equal Employment Opportunity employer.  We celebrate diversity!<br/><br/><a href=&quot;http://mcafee.com/careers/eeo_statement.html&quot; target=&quot;_blank&quot; title=&quot;EEO Statement&quot;>Click here for full EEO statement.</a><br/><br/><b>Job: </b>IT Operations<br/><b>Primary Location: </b>NA-USA-TX-Plano<br/><b>Position Number: </b>865276<br/><b>Schedule: </b>Full-time<br/><br/>]]></description><pubDate>Wed, 01 May 2013 00:00:00 GMT</pubDate><link>http://careers.mcafee.com/job/Plano-WW-Global-Lab-Administrator-Job-TX-75023/2574908/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</link><guid>http://careers.mcafee.com/job/Plano-WW-Global-Lab-Administrator-Job-TX-75023/2574908/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</guid></item>
<item><title>Senior Consultant Job (Paris, FR)</title><description><![CDATA[<b>About the Role and Responsibilities</b><br/><br/>McAfee believes that amazing things can be accomplished by diverse teams of talented individuals. Share your talents with us by joining the world&#8217;s largest dedicated security technology company. McAfee delivers proactive and proven solutions and services that secure systems and networks around the world, allowing users to browse and shop the web securely. With our unmatched security expertise and commitment to innovation, McAfee helps home users, businesses, the public sector, and service providers to comply with regulations, protect data, prevent disruptions, identify vulnerabilities, and continuously monitor and improve their security. Our products are unique in how they work together to make security affordable and manageable. These days, the threats are tougher, and the perpetrators are trickier. As we have for more than 20 years, McAfee delivers superior protection that is trusted by millions of people.   www.mcafee.com<br/><br/>As a Consultant in McAfee you will be responsible for driving the technical relationship with key customers and partners and acting as a Trusted Security Advisor. Working as the Content Specialist you will be focused on Email, Web, Saas, Cloud and DLP (Data Loss Prevention) as well as   Endpoint protection environment. The role requires the ability to design solution architecture and evangelize both the solution and the underlying information security principles. Additionally program and project management of the implementation of solutions and technologies will be an important part of this role.<br/><br/>Specific Responsibilities/Functions<br/><br/>&middot;         Deliver billable consulting and training to customers and partners on McAfee products.<br/><br/>&middot;         Ensure projects are completed on-time, to-budget with the highest technical expertise and professionalism, and maximise customer satisfaction<br/><br/>&middot;         Development of professional and personal skills akin to major job functions, products, related technologies and career advancement<br/><br/>&middot;         Produce technical Scope/Estimate documents and Project Proposals<br/><br/>&middot;         Coach and lead partner consultants to deliver projects<br/><br/>&middot;         Maintain technical expertise and product knowledge<br/><br/>&middot;         On occasion you will be working our with SE&#8217;s (Pre-Sales) and Sales teams to demonstrate our products and solutions<br/><br/>&middot;         Responsibilities will include technical engagement scoping/estimating and proposal preparation in addition to successful delivery of the work proposed.<br/><br/>&middot;         Complete associated Statements of Work / Engagement Activity Reports<br/><br/>&middot;         You will be working at least 50 % of your time on customer sites so flexibility for travel is essential<br/><br/>Qualifications<br/><br/>&middot;       You must have technical experience within the Security industry within a Professional Services position<br/><br/>&middot;                   Experience managing security implementation projects<br/><br/>&middot;             Experience with Email, Web, Saas, Cloud and DLP (Data Loss Prevention) as well as   Endpoint protection environment<br/><br/>&middot;                   Excellent communication and presentation skills (verbal and written)<br/><br/>&middot;                   Strong personal presence, capable of engaging senior management<br/><br/>&middot;                   Self-starter who is pro-active, flexible, creative, with lots of initiative and  a positive can-do attitude<br/><br/>&middot;                   Results-driven with strong goal-orientation<br/><br/>&middot;                   Comfortable & competent with sales and delivery (consulting and training) activities<br/><br/>&middot;                   Willing to work and travel flexible hours to suit customer requirements<br/><br/>&middot;                   Fluent in English and French<br/><br/>&middot;       Ideally you will hold certifications in technologies such as SCP, CCIE, MCSE, CCNA and/or a certified Security Expert such as CISSP, CISM<br/><br/>&middot;                Any additional European language is an advantage.<br/><br/>&middot;                Experience coming from a Consultancy background or a Security Vendor is an advantage<br/><br/>McAfee is an Equal Employment Opportunity employer.  We celebrate diversity!<br/><br/><a href=&quot;http://mcafee.com/careers/eeo_statement.html&quot; target=&quot;_blank&quot; title=&quot;EEO Statement&quot;>Click here for full EEO statement.</a><br/><br/><b>Job: </b>Professional Services<br/><b>Primary Location: </b>EMEA-FRA-IDF-Paris<br/><b>Position Number: </b>883451<br/><b>Schedule: </b>Full-time<br/><br/>]]></description><pubDate>Sat, 25 May 2013 05:00:00 GMT</pubDate><link>http://careers.mcafee.com/job/Paris-Senior-Consultant-Job-IDF/2618307/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</link><guid>http://careers.mcafee.com/job/Paris-Senior-Consultant-Job-IDF/2618307/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</guid></item>
<item><title>Product Specialist Job (Plano, TX, US)</title><description><![CDATA[<b>About the Role and Responsibilities</b><br/><br/>Location: Plano, TX<br/><br/><b>About the Role:</b><br/><br/><br/>The Platinum Product Specialist position is a telephone queue based technical support role working directly with McAfee's enterprise-level customers. This position requires a high level of technical knowledge of McAfee products. Product Specialists will be the primary point of contact for all technical support issues including, but not limited to, data entry, troubleshooting, case escalation, case management, problem resolution. This position will be the owner of the customer's issue(s) to the point of resolution. The ideal candidate must also have the ability to be proactive in advising customers of solutions by recommending products and services that will enhance the customer's computing needs and security.<br/><br/>Key Responsibilities:<br/><br/>- Provide overall escalation management and technical solutions when issues are reported<br/>- Reviewing open issues on a daily basis, updating our customers on the status of their escalated cases, and assisting in the reproduction of issues<br/>- Ensure that all of the required files are gathered and available prior to escalating an issue to our Tier III team<br/>- Establishing effective lines of communication with our Tier III team and management to ensure cases are updated that require immediate attention<br/>- Log all issues into Insight, updating activities to cases, and escalate cases<br/>- Act as focal point for product knowledge on which they are the leads<br/>- Share knowledge and provide articles to the Knowledge Base team, and communicate new product information and known issues<br/>- Provide technical problem resolution for all McAfee products used by our customers, fully document problem resolution in the McAfee call tracking system and adhere to the designated Case Management/Escalation SLA's<br/>- Provide 24x7 severity based customer support<br/>- Perform duties as assigned by management<br/><br/>Qualifications<br/><br/>Required Experience/Skills & Education:<br/><br/>- Minimum five years applicable experience in technical support environment with named or dedicated accounts. Also requires extensive knowledge of TCP/IP Networking, hardware, protocols, LAN configuration, security architectures and LAN/WAN technologies<br/>- Must possess strong technical troubleshooting skills<br/>- Strong knowledge of security hardware, software, and management platform with emphasis on installation, troubleshooting, upgrading, integration, and client/server operations is desired<br/>- Associates or Bachelors Degree, especially in computer science or a related field, is desired<br/>- Professional organization certifications in computing fields are highly desirable<br/>- Progress towards, or completion of, certifications with Microsoft, Sun, or Linux is desired<br/>- Equivalent technical work experience, validated through references, is considered as relevant as certifications<br/>- Excellent writing and verbal communication skills<br/>- Strong personal interaction and telephone interaction skills at the business professional services level<br/>- Strong personal computing skills in Windows Operating Systems and Windows Server Systems<br/>- Solid knowledge of the use and configuration of virtual environments such as VMWare<br/>- Ability to multitask and prioritize job requirements in a dynamic environment<br/>- Strong knowledge of the McAfee Security product lines which include the following product groups, but not limited to:<br/><br/>- McAfee Enterprise Mobility Management<br/>- McAfee Vulnerability Manager (Foundstone Enterprise)<br/>- McAfee Application Control and Change control (Solidcore)<br/>- McAfee Host & Network DLP<br/>- McAfee GroupShield<br/>- Strong technical background in Microsoft Server Operating systems to include Server 2003 and Server 2008<br/>-  Familiarity with SQL 2005 and SQL 2008<br/>-  Knowledge of AD and security groups<br/>-  Familiarity with security software, mobile applications, and enterprise mobility concepts<br/>-  Experience with Microsoft Exchange 2003, 2007, 2010, Domino Server/Traveler, Windows Mobile all versions, iPhone OS, webOS, Palm, Symbian and ActiveSync<br/>-  Firewall concepts: Ports, NAT translation, and knowledge a plus<br/>-  Experience with IIS 6 and 7, CSR generation, and SSL Certificates.<br/>DNS and name resolution skills required<br/>-  General understanding of network infrastructure to include DMZ, Routers, Networks, Switches, and Firewall<br/>- Preferred:<br/><br/>- CompTIA Security, CISSP, MSCE, CCNA, or similar industry-recognized certifications<br/>- Tier I or II experience supporting McAfee products and advanced or emerging security technologies<br/><br/>McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!<br/><br/>McAfee is an Equal Employment Opportunity employer.  We celebrate diversity!<br/><br/><a href=&quot;http://mcafee.com/careers/eeo_statement.html&quot; target=&quot;_blank&quot; title=&quot;EEO Statement&quot;>Click here for full EEO statement.</a><br/><br/><b>Job: </b>Technical Support<br/><b>Primary Location: </b>NA-USA-TX-Plano<br/><b>Position Number: </b>863379<br/><b>Schedule: </b>Full-time<br/><br/>]]></description><pubDate>Mon, 02 Jul 2012 05:00:00 GMT</pubDate><link>http://careers.mcafee.com/job/Plano-Product-Specialist-Job-TX-75023/1997136/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</link><guid>http://careers.mcafee.com/job/Plano-Product-Specialist-Job-TX-75023/1997136/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</guid></item>
<item><title>Product Specialist (Technical) Job (Plano, TX, US)</title><description><![CDATA[<b>About the Role and Responsibilities</b><br/><br/>Location: Plano, TX<br/><br/><b>About the Role:</b><br/><br/><br/>McAfee believes that amazing things can be accomplished by diverse teams of talented individuals. Share your talents with us by joining the world's largest dedicated security technology company. McAfee delivers proactive and proven solutions and services that secure systems and networks around the world, allowing users to browse and shop the web securely. With our unmatched security expertise and commitment to innovation, McAfee helps home users, businesses, the public sector, and service providers to comply with regulations, protect data, prevent disruptions, identify vulnerabilities, and continuously monitor and improve their security. Our products are unique in how they work together to make security affordable and manageable. These days, the threats are tougher, and the perpetrators are trickier. As we have for more than 20 years, McAfee delivers superior protection that is trusted by millions of people.<br/><br/>The Platinum Product Specialist position is a telephone queue based technical support role working directly with McAfee's enterprise-level customers.  This position requires a high level of technical knowledge of McAfee products.<br/><br/>Key Responsibilities:<br/><br/>-<br/>The Product Specialists will be the primary point of contact for all technical support issues including, but not limited to troubleshooting, case escalation, case management, problem resolution<br/><br/>-<br/>This position will be the owner of the customer's issue(s) to the point of resolution<br/><br/>-<br/>The ideal candidate must also have the ability to be proactive in advising customers of solutions by recommending products and services that will enhance the customer's security<br/><br/>-<br/>Act as focal point for product knowledge on which they are the leads<br/><br/>-<br/>Share knowledge and provide articles to the Knowledge Base team, and communicate new product information and known issues<br/><br/>-<br/>Perform duties as assigned by management<br/><br/>Qualifications<br/><br/>Required Experience/Skills & Education:<br/><br/>-<br/>Minimum five years applicable experience in technical support environment with named or dedicated accounts<br/><br/>-<br/>Extensive knowledge of TCP/IP Networking, hardware, protocols, LAN configuration, security architectures and LAN/WAN technologies<br/><br/>-<br/>Must possess strong technical troubleshooting skills<br/><br/>-<br/>Strong knowledge of security hardware, software, and management platform with emphasis on installation, troubleshooting, upgrading, integration, and client/server operations is desired<br/><br/>-<br/>Associates or Bachelors Degree, especially in computer science or a related field, is desired<br/><br/>-<br/>Professional organization certifications in computing fields are highly desirable<br/><br/>-<br/>Progress towards, or completion of, certifications with Microsoft, Sun, or Linux is desired<br/><br/>-<br/>Equivalent technical work experience, validated through references, is considered as relevant as certifications<br/><br/>-<br/>Excellent writing and verbal communication skills<br/><br/>-<br/>Strong personal interaction and telephone interaction skills at the business professional services level<br/><br/>-<br/>Strong personal computing skills in Windows Operating Systems and Windows Server Systems<br/><br/>-<br/>Solid knowledge of the use and configuration of virtual environments such as VMWare<br/><br/>-<br/>Ability to multitask and prioritize job requirements in a dynamic environment.<br/><br/>-<br/>Strong knowledge of the McAfee Security product lines which include the following products:<br/><br/>-<br/>McAfee Virus Scan Enterprise<br/><br/>-<br/>McAfee ePolicy Orchestrator<br/><br/>-<br/>McAfee Agent<br/><br/>-<br/>McAfee HIPS<br/><br/>-<br/>McAfee Application Control and Change Control<br/><br/>-<br/>McAfee Endpoint Encryption<br/><br/>-<br/>McAfee SIEM Products<br/><br/>-<br/>McAfee Enterprise Mobility Management<br/><br/>-<br/>McAfee Security for Microsoft Exchange<br/><br/>-<br/>McAfee Host and Network DLP<br/><br/>-<br/>McAfee Vulnerability Manager<br/><br/>-<br/>Strong technical background in Microsoft Server Operating systems to include Server 2003 and Server 2008<br/><br/>-<br/>Familiarity with SQL 2005 and SQL 2008<br/><br/>-<br/>Knowledge of AD and security groups<br/><br/>-<br/>Familiarity with security software, mobile applications, and enterprise mobility concepts<br/><br/>-<br/>Firewall concepts:  Ports, NAT translation, and knowledge a plus<br/><br/>-<br/><b>Experience</b> with IIS 6 and 7, CSR generation, and SSL Certificates<br/><br/>-<br/>DNS and name resolution skills required<br/><br/>-<br/>General understanding of network infrastructure to include DMZ, Routers, Networks, Switches, and Firewalls<br/><br/>- Preferred:<br/><br/>- Tier I or II experience supporting McAfee products and advanced or emerging security technologies<br/>- CompTIA Security, CISSP, MSCE, CCNA, or similar industry-recognized certifications<br/><br/>McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!<br/><br/>McAfee is an Equal Employment Opportunity employer.  We celebrate diversity!<br/><br/><a href=&quot;http://mcafee.com/careers/eeo_statement.html&quot; target=&quot;_blank&quot; title=&quot;EEO Statement&quot;>Click here for full EEO statement.</a><br/><br/><b>Job: </b>Technical Support<br/><b>Primary Location: </b>NA-USA-TX-Plano<br/><b>Position Number: </b>201304NMSOUR<br/><b>Schedule: </b>Full-time<br/><br/>]]></description><pubDate>Fri, 10 May 2013 02:59:00 GMT</pubDate><link>http://careers.mcafee.com/job/Plano-Product-Specialist-%28Technical%29-Job-TX-75023/2543127/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</link><guid>http://careers.mcafee.com/job/Plano-Product-Specialist-%28Technical%29-Job-TX-75023/2543127/?utm_source=J2WRSS&amp;utm_medium=rss&amp;utm_campaign=J2W%5FRSS</guid></item></channel></rss>