http://careers.mcafee.com/feeds/education-Plano-TX-jobs/ Custom RSS Feed for education-Plano-TX-jobs Wed, 22 May 2013 03:39:00 GMT en-us http://careers.mcafee.com/feeds/education-Plano-TX-jobs/ 720 About the Role and Responsibilities

Location: Plano, TX

About the Role:


Assist the Global Field Marketing Managers with the following functions.

Key Responsibilities:

- Develop marketing assets for enablement programs
- Write internal and external communications to support enablement programs
- Build project plans
- Develop reports
- Program analysis

Qualifications

Required Experience/Skills & Education:

Bachelor or Masters in Business Administration
Proficient in Microsoft Word, Excel, and PowerPoint
Detail Oriented
Organized
Good Communication Skills

Preferred: Marketing Degree

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

Job: Administration
Primary Location: NA-USA-TX-Plano
Position Number: 883661
Schedule: Full-time

Req Focus Type
Intern]]>Wed, 08 May 2013 00:00:00 GMThttp://careers.mcafee.com/job/Plano-Field-Marketing-Intern-Job-TX-75023/2588316/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Field-Marketing-Intern-Job-TX-75023/2588316/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

About the Role:


Field Account Managers are responsible for managing accounts in assigned territories, ensuring maximum customer support and satisfaction as well as achievement of target revenue.

Key Responsibilities:

- Responsible for meeting and exceeding assigned revenue quota (e.g. Exceed quota of 3M+)
- Responsible for managing and growing territory, maximizing short term revenue, building future sales pipeline through demonstrated account and territory planning
- Ability to work with a sales engineering team and other areas of McAfee in closing complex networking-security opportunities at the C-Level
- Partner with other business units in identifying other opportunities outside your core product portfolio
- Capable of closing software contracts and services in the range of $50K-$1M

Qualifications

Required Experience/ Skills & Education:

- Consistent quota attainment selling security or networking services over 4 or more quarters
- Seven (7 +) plus years selling software and services related products and services.
Understanding and working knowledge of networking topologies and technologies
- Quantifiable sales track record demonstrated by increasing responsibilities, growth in territory and quota
- Direct selling expertise, 'hunter' mentality. Working knowledge of channel sales model and utilizing the channel to drive revenue
- Established contacts, rolodex and intimate knowledge of assigned territory. Must have established relationships and ability to network accordingly to generate new interest in target territory for product offerings
- Formal sales training (Miller-Hieman, Sandler, Solution Selling etc.) and proven proficiency in implementing
- Strong business acumen and professionalism. Leadership, accountability and self-starter qualities required
- Excellent customer focus, strong attention to detail and ability to operate in a dynamic sales organization required
- Experience working in a multi-tiered and multi-divisional corporation a plus
- Bachelor degree

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

Job: Channel Sales
Primary Location: NA-USA-TX-Plano
Position Number: 883033
Schedule: Full-time

]]>Tue, 07 May 2013 02:59:00 GMThttp://careers.mcafee.com/job/Plano-Chnl-Acct-Mgr-%28Plano%2C-TX_%29-Job-TX-75023/2421635/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Chnl-Acct-Mgr-%28Plano%2C-TX_%29-Job-TX-75023/2421635/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

About the Role:


Territory Channel Account Manager responsible for all territory end user and partner business within an assigned territory. Create and execute territory business plan, including end users and partner joint objectives/goals. The territory CAM is a strategic contributor to sales/marketing programs and the executive liaison within partner for McAfee. Responsible for overall ownership of account and partner relationships in territory. Responsible for meeting assigned quota and may also be responsible for achievement against set of annual and quarterly tactical objectives.

Expected to evaluate and expand business of existing accounts and partners. Working with marketing to create awareness and demand for company products through quarterly and annual marketing programs and sales incentives. Expected to foster and maintain high-level relationships with identified territory accounts and partners across key functional groups. Expected to raise complex issues and provide suggestions regarding resolution on behalf of customer and partner and across the channel. Must balance McAfee's corporate vision against goal of maximizing revenue in the territory. Expected to handle complex negotiations with accounts and partners.

Key Responsibilities

- Exceed annual territory quota
- Expectation of 5 to 10 partner and end-users calls per week in assigned territory.
- Drive the creation and execution of quarterly marketing plans to drive territory business in McAfee Partners
- Involvement with partners engaged with McAfee in Corporate and Enterprise accounts.
- On-site engagement with partner sales and SE teams to assist on customer calls, quotes, resolution of customer issues answer product line questions from both a technology and licensing perspective
- Coordinate channel enablement activities, SE trainings with McAfee presales and inside SE organizations
- Target renewal rate in territory is 80% and assist with partner involvement in driving 90% renewal rate in corporate and enterprise accounts if partner is present
- Possess in-depth knowledge of key competitors and demonstrate ability to articulate McAfee's advantageous position to end users and partners
- Conduct sales trainings and execute on weekly marketing activities in the plan
- Weekly travel conducting sales calls in territory
- Responsible for creating objectives & strategies which will contribute to the overall business plan to achieve territory goals
- Manage Deal Registration, Teaming Agreements, Partner discounts and Rebates
- Deliver weekly forecasting to management
- Manage weekly pipeline reports
- Manage lead flow in concert with partner and inside sales for target campaigns

Qualifications

Required Experience/Skills & Education:

- 60% of time will be dedicated to driving in new sales from personal efforts and 30% will be dedicated to managing the channel.
- Must have an existing commercial client base, experience in selling products in the security space and software along with a proven track record

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

Job: Channel Sales
Primary Location: NA-USA-TX-Plano
Position Number: 856550
Schedule: Full-time

]]>Sat, 18 May 2013 05:31:00 GMThttp://careers.mcafee.com/job/Plano-Director%2C-Channel-Sales-%28Plano%29-Job-TX-75023/2191168/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Director%2C-Channel-Sales-%28Plano%29-Job-TX-75023/2191168/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

About the Role:


Responsible for designing and drafting templates for McAfee’s many business relationships with third parties that may be used by attorneys and negotiators in McAfee’s five geographic regions (North America; Europe, Middle East and Africa; Japan; Asia-Pacific, excluding Japan; and Latin America) and facilitate the ease of translations, where necessary.

Key Responsibilities:

- Work with legal, sales, support, product management, tax, revenue recognition, order operations and deal desk in designing, drafting and obtaining the corresponding approvals for the templates.
- Design templates to ensure compliance to company policy, consistency across McAfee’s geographic regions, government specifications and other requirements.
- Drive adoption of templates across McAfee’s geographic regions.
Create and maintain a templates database that includes newly developed templates and legacy templates.
- Develop playbooks and policies that can be used to aid attorneys and negotiators in the use of the templates.
- Drives process improvement across cross-functional teams.

Qualifications

Required Experience/ Skills & Education:

- 7+ years of experience in contract drafting and contract negotiations within the software industry
- Intimate understanding of enterprise software licensing issues and revenue recognition; understanding of channel distribution models a plus.
Contracts/templates project management.
- Bachelor’s degree, JD preferred.
Must have a passion for process improvement and a history of being change agent.
- Successful team people development and management experience.
- Must have in-house experience.
- Must have software industry experience, exposure to the consumer business a plus

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!
Click here for full EEO statement.

201208JBSOURCE

Job: Legal
Primary Location: NA-USA-TX-Plano
Position Number: 881631
Schedule: Full-time

]]>Sat, 04 May 2013 02:59:00 GMThttp://careers.mcafee.com/job/Plano-Corporate-Counsel%2C-Contracts-Management-Job-TX-75023/2055834/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Corporate-Counsel%2C-Contracts-Management-Job-TX-75023/2055834/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

About the Role:


The Solutions Architect is responsible for being the thought leader on assigned product and product space. The Solutions Architect is solution focused and the product expert that fully understands the risks and opportunities of the product.

Key Responsibilities:

- Gather requirements, develop use cases, and fully understand the client's business needs and constraints.
- Identifying key technical risks and creating mitigation plans.
- Lead enablement efforts.
- Provide mentorship for other team members.
- Design POC plans in partnership with sales team.
- Serve as an escalation point for technical product issues.
- Continuously monitor technical product presentations for improvements and collect feedback on effectiveness through in-person meetings and conference calls/webexs with customers/partners/prospects.
- Work closely with Product Marketing on specific sales plays, campaigns and projects to support technical aspects of strategic marketing, market awareness, and lead generation.

Qualifications

Required Experience/Skills & Education:

- Bachelor's degree in Marketing, Business, or Information Technology, similar field or equivalent.
- At least 10+ years experience within hardware and/or software industry.
- Experience and background in consulting services, technical support, pre-sales and R&D.
- Self-starter, customer-focused, and one that can work well with others within the marketing and engineering organizations as well as interdepartmentally, and can work independently in a fast-paced environment.
- Must be able to technically use the product in a live environments and webex demonstrations.
- Understand IT security and network infrastructures and experience with information security technologies including anti-virus, firewalls, etc.
- Ability to refine complex problems down to clearly defined issues and recommendations as well as ability to draw objective conclusions that can be substantiated with well reasoned arguments- particularly when supporting data is sparse.
- Skilled with MS Office applications, public speaking, and project management.
- This position will require travel on a frequent basis within the US and on occasion may involve international travel.

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

Job: Sales
Primary Location: NA-USA-TX-Plano
Position Number: 867007
Schedule: Full-time

]]>Fri, 03 May 2013 03:00:00 GMThttp://careers.mcafee.com/job/Plano-Solutions-Architect-Job-TX-75023/2137741/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Solutions-Architect-Job-TX-75023/2137741/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

About the Role:


Working in conjunction with Sales, Marketing, and Product Managers, the Sales Engineer (SE) will be the technical bridge between our Sales Representatives and their pre-sales customers. The SE will take ownership of the prime technical relationship with our pre-sales customers to drive customer satisfaction by proactively managing and delivering technical information to our customers both onsite, online, and via telephone.

Key Responsibilities:

- Provide exemplary pre-sales technical expertise through technical and product presentations, product demonstrations, pilot implementations, beta program administration, consistent communication, and on-going technical consultation
- Provide technical escalation management within accounts
- Play a pro-active "Technical Account Management" role within your target accounts including relationship and business development activities
Work in conjunction with Sales, Marketing, and Product Managers, the Sales Engineer (SE) to be the technical bridge between our Sales Representatives and their pre-sales customers
- Take ownership of the prime technical relationship with our pre-sales customers to drive customer satisfaction by proactively managing and delivering technical information to our customers both onsite, online, and via telephone

Qualifications

Required Experience/ Skills & Education:

- Must be a high-energy, self-motivated individual with outstanding professional, sales, and technical capabilities
- Must be comfortable contributing at all levels within targeted accounts
- Previous experience required in Information Technology with emphasis on managing a distributed environment supporting disparate systems and/or providing Pre-Sales support in an equivalent environment
- At least 3-6 years of related technical experience, installing, designing, managing, administering and supporting an enterprise network. Expertise in the following disciplines: Network administration & management, Network performance monitoring & analysis, Help Desk/Desktop support solutions, Enterprise Anti Virus solutions or Network Security & Encryption solutions
- Would like to have Web Gateway / proxy experience and any identity experience is a plus
- Previous Sales/Systems Engineering experience is preferred

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

J2W-MON J2W-DIC

Job: Professional Services
Primary Location: NA-USA-TX-Plano
Position Number: 882287
Schedule: Full-time

]]>Fri, 03 May 2013 03:00:00 GMThttp://careers.mcafee.com/job/Plano-Sales-Systems-Engineer-Job-TX-75023/2305363/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Sales-Systems-Engineer-Job-TX-75023/2305363/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX Or Englewood, CO

About the Role:


McAfee Labs Business Unit is looking for a Software Development Engineer. The ideal candidate should have excellent problem solving skills, have genuine interest in learning new technologies, and have ability to learn quickly. While we are looking for specific experience background, we remain open to speaking with individuals with above qualities.

Key Responsibilities:

In this position the employee will be responsible for helping McAfee products perform in leaders’ quadrants through a combination of deep research and efficient security content updates.

-

In this position, the individual will contribute to development of tools, automation and software that facilitate the following:

-
Increase of researcher productivity

-
Increase product line efficiency

-
Decrease the amount of time spent sustaining content

-
Work closely to support the content lifecycle of several McAfee product lines in the Messaging and Compliance market space

-
Support and maintain existing infrastructure & tools as well as invent and develop new ones

Qualifications

Required Experience/Skills & Education:

-
Bs or MS in Computer Engineering or Computer Science

-
3+ years of Software Development work experience or Unix System administration

-
3 years+ (of one of the following or combination of): Ruby, PHP, Python, Perl

-
2+ years of experience with one of the above: MySQL, MSSQL, PostgreSQL, Oracle, MongoDB

-
Experience with Automation on Linux (or other Unix based operating systems)

-
Experience with Developing Web Applications using MVC frameworks

-
Experience with the Agile Development Process

-
Good Written and Verbal Communication Skills

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

J2W-DIC

Job: Software Development
Primary Location: NA-USA-TX-Plano
Position Number: 876366
Schedule: Full-time

]]>Mon, 29 Apr 2013 00:00:00 GMThttp://careers.mcafee.com/job/Plano-Software-Engineer-Unix-Sys-Admin-Job-TX-75023/2572226/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Software-Engineer-Unix-Sys-Admin-Job-TX-75023/2572226/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

Key Responsibilities:

-
Monitor and maintain multiple virtual environments worldwide

-
Perform necessary updates at least quarterly during non-business hour maintenance windows

-
24x7 availability

-
Provide training to new and existing users

-
Create documentation for virtual environments and their assets

-
Provide clear communication to user base on updates and status of virtual environments

-
Build virtual machine templates for use by end users

-
Perform capacity planning to meet future needs of virtual environments

Qualifications

Key Experience, Requirements and Education:

- Layer 2 Cisco switching including management of VLANs, trunking, and STP experience required
- Layer 3 switching including basic routing using static routes and virtual VLAN interfaces experience required
- Linux operating systems experience required
- Windows server operating systems experience required
- Hardware troubleshooting and resolution experience a plus
- Vsphere, Vcould or ESXi experience a big plus
- VMware VCP 4 or higher certification a big plus
- Cisco CCNA or CCNP certification a big plus
- Must be able to lift at least 50 lbs
- Preferred:

- Network troubleshooting including reading network captures experience highly preferred
- VMware vSphere experience highly preferred
- Firewall administration and network security experience preferred
- iSCSI and NFS storage administration experience preferred
- Basic working knowledge of Microsoft SQL administration experience preferred
- Active Directory and LDAP administration experience preferred

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

Job: IT Operations
Primary Location: NA-USA-TX-Plano
Position Number: 865276
Schedule: Full-time

]]>Wed, 01 May 2013 00:00:00 GMThttp://careers.mcafee.com/job/Plano-WW-Global-Lab-Administrator-Job-TX-75023/2574908/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-WW-Global-Lab-Administrator-Job-TX-75023/2574908/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

About the Role:


The successful candidate will have experience primarily in developing business-to-business outbound call campaigns. Secondarily, experience in developing electronic demand generation campaigns will also contribute to the candidate’s success.The campaigns will be developed for a team of lead development representatives.

The role requires close integration with Inside Sales management, the McAfee Global Demand Center and Product Marketing in call and demand generation campaign development and execution. The role also requires the development of campaign training materials as well as conducting training sessions as needed, both in group and individual settings.The campaign specialist will set and measure KPIs, as well as report results, including analysis, to senior management.

The qualified candidate should have experience in managing all elements of the marketing program process including:

- Multi-touch campaigns (outbound calling and email marketing)
- Webcasts
- Online Marketing and Content Syndication
- Contact building and management
- Marketing Systems Automation (Eloqua strongly preferred)

Key Responsibilities:

- Develop business-to-business, solution-specific marketing communication programs primarily in “telesales,” but also in electronic environments
- Oversee all planning and technical aspects of assigned marketing programs including development, messaging, resource management, traffic coordination, and budget management
- Work with sales and marketing management to set individual program goals and objectives and evaluate campaign results including marketing return on investment
- Ensure sales teams’ chances for success are maximized by ensuring they have the necessary tools, such as reason for the call guides, competitor information, etc.
- Maintain electronic database of relevant tools and enablement materials on McAfee intranet
- Provide reports to executive management

Qualifications

Required Experience/Skills & Education:

- 5+ years high-volume campaign management
- Proficiency in Microsoft Excel and PowerPoint
- Enterprise software marketing/sales
- CRM & Marketing Automation Systems (Eloqua & Oracle CRM a major advantage)
- Telesales or Telesales support
- Ability to work in a very fast-paced, highly team-based environment

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

J2W-LI-JV

Job: Media Marketing
Primary Location: NA-USA-TX-Plano
Position Number: 883579
Schedule: Full-time

]]>Wed, 01 May 2013 00:00:00 GMThttp://careers.mcafee.com/job/Plano-Campaign-Specialist-Job-TX-75023/2577026/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Campaign-Specialist-Job-TX-75023/2577026/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

About the Role:


McAfee creates best-of-breed computer security solutions that span large enterprises, governments, small- and medium-sized businesses, and consumers, helping prevent intrusion on networks and protecting computer systems from the next generation of blended attacks and threats. These next-generation threats attack on multiple levels of the network infrastructure. McAfee offers in-depth protection-from the network core, to perimeter defense to complete desktop security-through two families of products: McAfee® System Protection Solutions, securing desktops and servers, and McAfee Network Protection Solutions, ensuring the protection and performance of the corporate network.

As a Tier-II Support Engineer for McAfee, within the McAfee® System Protection Solutions Division, you will be responsible for supporting our entire licensed customer base through a variety of mediums.

Responsibilities

- Provide proactive assistance to all Tier I support groups
- Provide overall escalation management and technical solutions when issues are reported
- Reviewing open issues on a daily basis, updating our customers on the status of their escalated cases, and assisting in the reproduction of issues
- Ensure that all of the required files are gathered and available prior to escalating an issue to our Tier III team
- Establishing effective lines of communication with our Tier III team and management to ensure cases are flagged that require immediate attention
- Log all issues into MAX, updating activities to cases, and escalate cases
- Act as focal point for product knowledge on which they are the leads
- Share knowledge and provide articles to the Knowledge Base team, and communicate new product information and known issues
- Provide technical problem resolution for all McAfee products used by our customers, fully document problem resolution in the McAfee call tracking system and adhere to the designated Case Management/Escalation SLA's
- Provide 24x7 severity based customer support
- Perform duties as assigned by management

Qualifications

Required Experience/ Skills & Education:

- At least two years of full time experience in customer care/customer support
- Advanced writing and verbal communication skills
- Ability to multi-task and prioritize job requirements
- Strong personal organization skills
- Bachelors degree, or equivalent applicable working experience
- Strong Exchange knowledge - certification required or equivalent work experience
- Strong Domino knowledge - certification required or equivalent work experience
- Strong Security knowledge and/or certification desired
- Strong Networking knowledge and/or certification desired
- Strong Windows based OS (2000, 2003, Professional) knowledge and/or certification desired
- Ability to read network logs/captures
- GroupShield Exchange, GroupShield Domino and/or ePolicy Orchestrator knowledge is a bonus
- Progress towards or completion of certifications with Microsoft, Novell, Lotus, Unix, Cisco and others is desired
- Advanced writing and verbal communication skills Ability to multi-task and prioritize job requirements Strong personal organization skills
- During your initial three month probation period you will be expected to undertake and successfully complete certification on: CompTIA Security+ (External industry certifications)

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!
Click here for full EEO statement.Additional certifications may be added in future as deemed necessary

Job: Technical Support
Primary Location: NA-USA-TX-Plano
Position Number: 858455
Schedule: Full-time

]]>Thu, 09 May 2013 03:00:00 GMThttp://careers.mcafee.com/job/Plano-Tier-II-Technical-Support-Engineer-Job-TX-75023/2540922/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Tier-II-Technical-Support-Engineer-Job-TX-75023/2540922/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

About the Role:


McAfee creates best-of-breed computer security solutions that span large enterprises, governments, small- and medium-sized businesses, and consumers, helping prevent intrusion on networks and protecting computer systems from the next generation of blended attacks and threats. These next-generation threats attack on multiple levels of the network infrastructure. McAfee offers in-depth protection-from the network core, to perimeter defense to complete desktop security-through two families of products: McAfee® System Protection Solutions, securing desktops and servers, and McAfee Network Protection Solutions, ensuring the protection and performance of the corporate network.

As a Tier-II Support Engineer for McAfee, within the McAfee® System Protection Solutions Division, you will be responsible for supporting our entire licensed customer base through a variety of mediums.

Key Responsibilities:

- Provide proactive assistance to all Tier I support groups
- Provide overall escalation management and technical solutions when issues are reported
- Reviewing open issues on a daily basis, updating our customers on the status of their escalated cases, and assisting in the reproduction of issues
- Ensure that all of the required files are gathered and available prior to escalating an issue to our Tier III team
- Establishing effective lines of communication with our Tier III team and management to ensure cases are flagged that require immediate attention
- Log all issues into MAX, updating activities to cases, and escalate cases
- Act as focal point for product knowledge on which they are the leads
- Share knowledge and provide articles to the Knowledge Base team, and communicate new product information and known issues
- Provide technical problem resolution for all McAfee products used by our customers, fully document problem resolution in the McAfee call tracking system and adhere to the designated Case Management/Escalation SLA's
- Provide 24x7 severity based customer support
- Perform duties as assigned by management

Qualifications

Required Experience/ Skills & Education:

- At least two years of full time experience in customer care/customer support
- Advanced writing and verbal communication skills
- Ability to multi-task and prioritize job requirements
- Strong personal organization skills
- Bachelors degree, or equivalent applicable working experience
- Strong Exchange knowledge - certification required or equivalent work experience
- Strong Domino knowledge - certification required or equivalent work experience
- Strong Security knowledge and/or certification desired
- Strong Networking knowledge and/or certification desired
- Strong Windows based OS (2000, 2003, Professional) knowledge and/or certification desired
- Ability to read network logs/captures
- GroupShield Exchange, GroupShield Domino and/or ePolicy Orchestrator knowledge is a bonus
- Progress towards or completion of certifications with Microsoft, Novell, Lotus, Unix, Cisco and others is desired
- Advanced writing and verbal communication skills Ability to multi-task and prioritize job requirements Strong personal organization skills
- During your initial three month probation period you will be expected to undertake and successfully complete certification on: CompTIA Security+ (External industry certifications)
- Additional certifications may be added in future as deemed necessary

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

Job: Technical Support
Primary Location: NA-USA-TX-Plano
Position Number: 865905
Schedule: Full-time

]]>Wed, 01 May 2013 00:00:00 GMThttp://careers.mcafee.com/job/Plano-Tier-II-Technical-Support-Engineer-Job-TX-75023/2577036/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Tier-II-Technical-Support-Engineer-Job-TX-75023/2577036/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

About the Role:


The ITSM/ITBM Tools Specialist will provide subject matter expertise on the BMC Remedy ITSM and ITBM tool suites in support of an enterprise wide rollout of an ITIL best practice based ITSM/ITBM process and tools initiative. Tools specialist will work with process development and program management team to analyze, design, test, deploy, and support a comprehensive BMC ITSM/ITBM solution. Tools specialist will work with existing process architects, solution architects, and external consultants to execute on implementation tasks and provide application and platform support/administration for the BMC toolset

Key Responsibilities:

Job duties and responsibilities are focused on ITSM/ITBM development and implementation activities, which include, but are not limited to:

- Provide technical subject matter expertise around the following solutions:

- BMC Remedy ITSM suite & ancillary technologies
- Service Desk (Incident & Problem Mgt)
- Change Mgt (Change & Release Mgt)
- Asset Management
- CMDB
- Service Level Mgt.
- Service Request Mgt.
- Dashboards & Analytics
- BMC ITBM suite

- Demand & Resource Mgt.
- Service Costing
- Supplier Mgt.
- IT Controls & Compliance
- Financial Planning & Budgeting
- Integrations/3rd Party Technologies

- Aeroprise
- BMC Analytics/BOXI
- NLyte
- Xtraction
- ADDM
- HP BSM
-

Installation/Maintenance/Troubleshooting of technical BMC Software components on server environment.

-

Configuration/Customization of the ITSM and ITBM tool suites.

-

Development of new capabilities within ITSM, ITBM and SRM

-

Requirements Definition, Technical Specifications, Documentation

-

Data Loading/Manipulation/Maintenance

-

System Administration

-

Technical Documentation, Training Documentation, Implementation Documentation.

-

System Testing

-

Application Troubleshootin

Qualifications

Required Experience/Skills & Education:

- Demonstrated Remedy Development expertise within the BMC ITSM solution suites (ability to develop in harmony with the canned tools & their capabilities – not “rip and replace”)
- Understanding of the SDLC and experience applying development best practices in a BMC environment.
- Bachelor degree in a technical field or equivalent experience
- Minimum 3-5 yrs of experience with BMC Remedy ITSM 7.x
- Experience architecting, implementing, developing, configuring and integrating BMC Remedy ITSM/ITBM solutions.
- Excellent written and verbal communication skills
- Windows/Linux experience
- Oracle Database Experience
- Remedy performance tuning and optimization
- Application Support

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

Job: IT Applications
Primary Location: NA-USA-TX-Plano
Position Number: 883657
Schedule: Full-time

]]>Wed, 01 May 2013 00:00:00 GMThttp://careers.mcafee.com/job/Plano-ITSMITBM-Tools-Specialist-Job-TX-75023/2577028/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-ITSMITBM-Tools-Specialist-Job-TX-75023/2577028/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

About the Role:


Member of the IT Global Operations Center (GOC) team responsible for ensuring committed business services availability and performance through effective monitoring, event management, incident management, and performance management. Provides support services to various teams throughout McAfee within and outside of IT operations.

Key Responsibilities:

- Monitor, maintain and remediate business services, enterprise applications
- Event management – Interpret alerts received via monitoring tools, troubleshoot and take necessary remedial actions
- Incident Management – Resolve incidents; escalate to other IT teams and vendors. Co-ordinate incidents to resolution
- Manage the day to day configuration of Move, Add, Change, Delete of infrastructure and applications monitoring changes to keep up with the onboarding of legacy and new infrastructure and applications into GOC and monitoring tools and services
- Problem Management – Identify problems proactively and provide inputs to Problem Management for problem resolution
- Batch Operations – Monitoring batch jobs like backup, restore, data load etc.
- Reporting – Generate various technical and management reports using reporting capabilities of monitoring tools
- Continuous interaction with IT Service desk and technical Management teams during major incidents
- Lead the team by being self-driven to drive improvement throughout the GOC operational processes
- Develop and integrate desktop instructions with the service desk that the entire GOC team will follow
- Relationship management – be considered a business partner both individually and GOC to all groups that interact with the GOC

Qualifications

Required Experience/Skills & Education:

- HP enterprise monitoring tool experience in HP SiteScope, HP Operations Manager, HP Business Service Manager, HP OMI, HP Operations Orchestrator, HP NNMI, HP Network Automation, RUM, HP BPM. HP preferred - equivalent suites are acceptable
- Experience in Scripting in UNIX and Windows to drive automation in conjunction with HP Operational Orchestrator
- Engineering Graduate with 6 to 8 years of experience in Operations Center/ Network Operations Center environment
- Hands-on experience in supporting at least one multi-tier Enterprise Applications – Siebel, SAP, Oracle CRM, Oracle Business intelligence in Linux and MS Windows environments
- Strong knowledge of each tier of applications – Application, Middleware, Database
- Strong troubleshooting skills of multi-tier applications
- Experience in supporting multi-tier e-commerce Web applications
- Experience in working with GUI interface with F5 load balancers
- Experience crossing boundaries in application development, support, and all aspects of infrastructure to improve operations and MTTR of incidents
- Strong knowledge of ITIL processes, especially event management, incident management. ITIL v3 Foundation certification would be plus
- Excellent verbal and written communication skills
- Experience in working in 24/7 support environment
- Ability to multi-task, tasks prioritization
- Ability to work independently with minimal supervision

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

Job: IT Operations
Primary Location: NA-USA-TX-Plano
Position Number: 882913
Schedule: Full-time

]]>Sat, 27 Apr 2013 08:00:00 GMThttp://careers.mcafee.com/job/Plano-Application-Support-Engineer-Job-TX-75023/2405027/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Application-Support-Engineer-Job-TX-75023/2405027/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

About the Role:


Reporting into the Senior Director of Enterprise Solutions, this Senior Project Manager is responsible for being the prime Enterprise Solutions business partner for the North America and Latin America Sales, Channels and Marketing teams. Interfacing with these groups, to understand business and Go To Market requirements, they will be responsible for day to day support and enablement of the business for several technology-based systems (CRM), as well as directing and monitoring activities and integration projects from initiation to delivery. Projects may cross platforms, applications, theatres, and/or business lines, therefore this individual will work with cross-functional teams consisting of PMO, Risk Management, Operations, IT Business Analysts, QA, Help Desk, and Business Subject Matter Experts.

Key Responsibilities:

- Work directly with business owners from numerous business units across the world to coordinate and gather systems and process requirements globally
- Act as key Enterprise Solutions business partner for the North America and Latin America regions for on-going systems and process support, adoption, enhancement requests and issue resolution
- Responsible for overall project coordination, including requirements gathering, managing scheduling, assigning tasks, motivating resources, resolving problems, testing, training, risk identification and contingency/mitigation planning
- Provide consistent and comprehensive status reports, project updates, and ongoing project health analysis, significant issue tracking, and communication with project team, business lines, and management levels on a regular basis
- Ensure project and process quality and adherence to company policies, standards, and procedures
- Adhere to project management processes and methodologies for the technology department to ensure projects are delivered on time, adhere to high quality standards, and meet customer expectations
- Coordinate with QA and Operations Support to ensure smooth post-production transition.
- Manage a team of Business Analysts responsible for day to day on-going systems and process support, adoption, enhancement requests and issue resolution

Qualifications

Required Experience/Skills & Education

- BS/MIS 4 year degree or 10 years relevant experience in the IT industry
- PMP or equivalent certification a plus
- Proven ability to successfully interface with business stakeholders, understand the business and Go To Market drivers and requirements, and translate into operational processes and systems requirements
- Ability to effectively gain ownership for program-wide issues by the appropriate management group and ability to drive issue resolution
- Possess strong knowledge of project management theory and practices.
- Proven ability to manage multiple complex activities/projects simultaneously and develop detailed resource and project plans
- Experience implementing and managing multi-site, global implementations
- Experience implementing or managing projects interfacing to one or more of the following Siebel/Oracle, SAP, or other ERP/CRM systems
- Experience managing consultants and off-short software development teams remotely.
- General understanding of major business processes, such as sales order management, finance, HR, purchasing, manufacturing
- Excellent interpersonal and communication skills
- Knowledge of enterprise technologies such as Siebel CRM. SaaS CRM knowledge a plus
- MS-Project or Primavera Project Management tool
- Demonstrated experience in Microsoft Word, Excel, PowerPoint, Visio and Outlook

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

Job: Business Operations
Primary Location: NA-USA-TX-Plano
Position Number: 882631
Schedule: Full-time

]]>Thu, 09 May 2013 02:59:00 GMThttp://careers.mcafee.com/job/Plano-Project-Manager-%28Enterprise-Solutions%29-Job-TX-75023/2317485/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Project-Manager-%28Enterprise-Solutions%29-Job-TX-75023/2317485/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX or Santa Clara, CA

About the Role:


Provide Program management support for IT Migrations projects, data center projects and data center builds. Plans, direct and coordinate activities and resources across multiple disciplines to ensure that project goals and objectives are accomplished on time, within budget and meet business objectives while ensuring customer satisfaction. Manage projects with a dynamic team of individuals that develops and implements technology requirements to meet business needs.

Key Responsibilities:
- Work closely with IT staff, end users, business units, technologists to understand and prioritize business goals and requirements in assigned projects
- As directed by management, complete project charters, define project deliverables, milestones, timelines, and resources
- Develop detailed project plans, schedules, cost/benefit analysis, coordinate resources, track progress against defined milestones, and project measurement criteria
- Actively manage customer expectations for the delivered product and services
- Coordinate activities of project personnel to ensure project progresses within scope, on schedule, and within budget
- Effectively communicate and assign tasks, responsibilities and scope of authority to project personnel and to Senior IT Management
- Promptly communicate key facts and status updates to stakeholders on a timely basis
- Performs other duties/responsibilities as may be assigned for the successful operation of the department and companies

Qualifications

Required Experience/Skills & Education:
- 8 to 10 years of technical project management experience in IT operations environment
- Migration and build experience of large data centers Domestic & Globally.
- Four-year degree (Bachelors in Computer Science)
- Solid project management and understanding of PMI methodologies/ITIL processes with ability to manage multiple large projects in a cross-functional environment
- PMP certified
- Extensive experience with MS Project and MS Project Server for scheduling and tracking
- Excellent verbal and written communication skills
- Facilitate project meetings and create meeting minutes
- Maintain project risk and issues logs
- Well-developed ability to effectively plan, organize and execute on time and within budgetary constraints
- Ability to develop plans and alternatives in conjunction with organizational skills for execution
- Proven ability to establish and maintain effective working relationships
- Ability to think independently and render quick, accurate decisions
- Proven effective customer service techniques and communication
- Ability to work as a proactive, resourceful, cooperative and respectful team member
- Frequent Travel may be required to Colo locations

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

J2W-LI-BG

Job: IT Applications
Primary Location: NA-USA-TX-Plano
Position Number: 882746
Schedule: Full-time

]]>Wed, 08 May 2013 00:00:00 GMThttp://careers.mcafee.com/job/Plano-Program-Manager%2C-Data-Center-Services-Job-TX-75023/2588312/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Program-Manager%2C-Data-Center-Services-Job-TX-75023/2588312/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, Texas

Key Responsibilities:

-
Determine contract strategy/planning for each unique solution, prescribing the appropriate approach and ensuring requisite agreements are in place

-
Perform analysis and assessment of vendor/contract risk and advise the business and others of risks, determine appropriate risk mitigation strategy to protect McAfee

-
Collaborate with project teams, vendors, executives, finance and legal to drive contracts to completion, calling out issues and mitigating risks to the organization

-
Maintain constant communication with vendor and Internal Stakeholders to ensure timely contract progress, completion and execution

-
Manage supply base to include renewal of agreements and assisting suppliers in problem solving and tracking corrective actions

-
Conduct supplier assessments for potential new suppliers

-
Gather and analyze supplier data to prepare analysis and recommendation for supplier selection

-
Work with suppliers to develop continuous improvement plans and metrics to monitor performance

-
Develop and execute sourcing strategies and prepare reports to track and show sourcing strategy and progress, including achievement of spend reduction targets

-
Interface with internal customers on critical supplier issues as necessary

-
Participate, as needed, on teams and effectively interact with other Purchasing employees and departments

-
Responsible for all sourcing activities - vendor discovery, qualification, vendor maintenance, contract negotiation and close out

-
Ownership of vendor relationships

-
Understanding/knowledge of industry, supplier, and competitor activity

-
Price negotiation with key vendors to ensure global competitiveness

-
Coordination of legal/regulatory issues

Qualifications

Required Experience/Skills & Education:

- Undergraduate degree or equivalent business experience.
- 5 - 8 years of Sourcing & Procurement experience in a global organization, with knowledge on local compliance, requirements, suppliers, governance, policies etc.
- Knowledge of multiple commodities and negotiation strategies, including market/geo/industry profiling and supply market awareness
- Experience in supplier evaluations, complex negotiations and supplier selection criteria
- Contract management - draft, vet, negotiate and execute
- Supplier development and supplier performance
- Spend and performance analysis
- Solid Leadership and Organizational skills
- Strong contractual and negotiation skills
- Strong Team work and motivational skills
- Decision making and creative problem solving skills
- Ability to think strategically and execute tactically
- Ability to communicate effectively with multiple levels within the organization
- Preferred:

- JD or MBA

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

Job: Operations
Primary Location: NA-USA-TX-Plano
Position Number: 863676
Schedule: Full-time

]]>Sat, 18 May 2013 05:00:00 GMThttp://careers.mcafee.com/job/Plano-Strategic-Sourcing-Manager-Job-TX-75023/2605327/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Strategic-Sourcing-Manager-Job-TX-75023/2605327/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

About the Role:


Based in Plano, TX, McAfee’s Senior Manager of Internal Audit will be responsible for managing Internal Audit’s relationship with key functions across the company while managing a team of global auditors. They will have direct interface and influence with senior management and will have exposure to various worldwide organizations within the company. This person will oversee the audit team, guiding the workloads to efficient and effective levels.

Key Responsibilities:

- Define expectations for each audit project (financial, operational, IT and proactive assurance) including objectives, initial planning activities, key contacts, and scope of the project
- Supervise audit projects with responsibility for managing team members’ performance and quality of output to meet the overall project objectives
- Leverage in-depth knowledge of key business focus areas such as finance, IT, sales/channel, marketing, human resources, procurement, etc. to ensure each audit team’s successful development of risk assessments, design of audit programs, and completion of integrated audits or proactive assurance of the area
- Influence and negotiate process improvements with business owners
- Provide recommendations on the design of controls into new & existing business processes
- Ensure that identified control gaps are resolved
- Develop and communicate audit plans based on in-depth business knowledge
- Develop and train department members by sharing audit and content expertise
- Be responsible for managing Internal Audit’s relationship with key functions within McAfee. This will involve obtaining and maintaining a broad and in-depth understanding of the business and its external environment, keeping current of new programs or business changes and the relevant risk implications, developing the audit Plan and POR (to be approved by the IA staff member), coordinating the worldwide approach, partnering with the business group to develop and monitor their risk mitigation strategy (including scorecards and indicators), influencing senior management to focus on key risk areas with data (such as audit results, external/industry benchmarking)
- You will be expected to proactively identify emerging areas of risk and controls focus based on your understanding of the business, and to partner with the business to address those areas before they become audit findings
- You will be responsible for coaching other audit teams which you do not directly lead, within your specified area of responsibility

Qualifications

Required Experience/Skills & Education:

- Communicates and align goals with key stakeholders
- Cultivates channels of communication to keep stakeholders involved
- Recognizes varied and conflicting stakeholder input and reconciles it without coaching
- Proactively uses relationships to gain cooperation between groups to meet cross group objectives
- Gets buy-in and support from difficult groups or stakeholders. Develops an influence strategy to address key issues
- Actively builds a network of relationships with peers and management and leverages them to gain business understanding and identify key risk areas
- Proactively builds relationships with peers outside of the company to maintain relevant industry knowledge and gain best practices information. . Initiates discussions on new business developments that may impact broader Intel
- Is sought after for input
- Builds productive teams utilizing differing skill sets and perspectives, prioritizes team objectives and manages scope, manages and reconciles conflicting team member opinions, takes responsibility for team output including mistakes
- Solid performance management by setting clear performance expectations that align with individual capabilities/development areas to drive increase results, deals effectively with low-performing team members to increase productivity, incorporates coaching and development into daily team member conversations, uses rewards and recognition methods that are motivating and meaningful to the team
- BA with 10+ years of experience or an MBA with 8+ years of related experience. CPA (or international equivalent), CIA, CISA and/or CFE preferred
- 4-5 years of business audit experience in the technology sector
- Big 4 experience
- GAAP knowledge
- Willingness to travel 25-30% of the time
- Ability to identify process issues and develop solutions
- Excellent communication skills, including the ability to present ideas in a clear and concise manner to a variety of audiences and levels of management

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

J2W-LI-JK

Job: Internal Audit
Primary Location: NA-USA-TX-Plano
Position Number: 861420
Schedule: Full-time

]]>Wed, 15 May 2013 02:59:00 GMThttp://careers.mcafee.com/job/Plano-Senior-Manager-Internal-Audit-Job-TX-75023/2487797/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Senior-Manager-Internal-Audit-Job-TX-75023/2487797/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

About the Role:


McAfee believes that amazing things can be accomplished by diverse teams of talented individuals. Share your talents with us by joining the world's largest dedicated security technology company. McAfee delivers proactive and proven solutions and services that secure systems and networks around the world, allowing users to browse and shop the web securely. With our unmatched security expertise and commitment to innovation, McAfee helps home users, businesses, the public sector, and service providers to comply with regulations, protect data, prevent disruptions, identify vulnerabilities, and continuously monitor and improve their security. Our products are unique in how they work together to make security affordable and manageable. These days, the threats are tougher, and the perpetrators are trickier. As we have for more than 20 years, McAfee delivers superior protection that is trusted by millions of people.

The Platinum Product Specialist position is a telephone queue based technical support role working directly with McAfee's enterprise-level customers. This position requires a high level of technical knowledge of McAfee products.

Key Responsibilities:

-
The Product Specialists will be the primary point of contact for all technical support issues including, but not limited to troubleshooting, case escalation, case management, problem resolution

-
This position will be the owner of the customer's issue(s) to the point of resolution

-
The ideal candidate must also have the ability to be proactive in advising customers of solutions by recommending products and services that will enhance the customer's security

-
Act as focal point for product knowledge on which they are the leads

-
Share knowledge and provide articles to the Knowledge Base team, and communicate new product information and known issues

-
Perform duties as assigned by management

Qualifications

Required Experience/Skills & Education:

-
Minimum five years applicable experience in technical support environment with named or dedicated accounts

-
Extensive knowledge of TCP/IP Networking, hardware, protocols, LAN configuration, security architectures and LAN/WAN technologies

-
Must possess strong technical troubleshooting skills

-
Strong knowledge of security hardware, software, and management platform with emphasis on installation, troubleshooting, upgrading, integration, and client/server operations is desired

-
Associates or Bachelors Degree, especially in computer science or a related field, is desired

-
Professional organization certifications in computing fields are highly desirable

-
Progress towards, or completion of, certifications with Microsoft, Sun, or Linux is desired

-
Equivalent technical work experience, validated through references, is considered as relevant as certifications

-
Excellent writing and verbal communication skills

-
Strong personal interaction and telephone interaction skills at the business professional services level

-
Strong personal computing skills in Windows Operating Systems and Windows Server Systems

-
Solid knowledge of the use and configuration of virtual environments such as VMWare

-
Ability to multitask and prioritize job requirements in a dynamic environment.

-
Strong knowledge of the McAfee Security product lines which include the following products:

-
McAfee Virus Scan Enterprise

-
McAfee ePolicy Orchestrator

-
McAfee Agent

-
McAfee HIPS

-
McAfee Application Control and Change Control

-
McAfee Endpoint Encryption

-
McAfee SIEM Products

-
McAfee Enterprise Mobility Management

-
McAfee Security for Microsoft Exchange

-
McAfee Host and Network DLP

-
McAfee Vulnerability Manager

-
Strong technical background in Microsoft Server Operating systems to include Server 2003 and Server 2008

-
Familiarity with SQL 2005 and SQL 2008

-
Knowledge of AD and security groups

-
Familiarity with security software, mobile applications, and enterprise mobility concepts

-
Firewall concepts: Ports, NAT translation, and knowledge a plus

-
Experience with IIS 6 and 7, CSR generation, and SSL Certificates

-
DNS and name resolution skills required

-
General understanding of network infrastructure to include DMZ, Routers, Networks, Switches, and Firewalls

- Preferred:

- Tier I or II experience supporting McAfee products and advanced or emerging security technologies
- CompTIA Security, CISSP, MSCE, CCNA, or similar industry-recognized certifications

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

Job: Technical Support
Primary Location: NA-USA-TX-Plano
Position Number: 201304NMSOUR
Schedule: Full-time

]]>Fri, 10 May 2013 02:59:00 GMThttp://careers.mcafee.com/job/Plano-Product-Specialist-%28Technical%29-Job-TX-75023/2543127/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Product-Specialist-%28Technical%29-Job-TX-75023/2543127/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

About the Role:


Candidate will work with Foundstone’s Software & Application Security Services (SASS) Team. This full-time position is a great opportunity for someone with strong software code review skills. This is a highly technical hands-on role that will utilize your software development and secure code review skills.

Foundstone's capability in source code security assessments extends from our Software and Application Security Service (SASS) consultants, who have performed source code audits on numerous client applications, as well as their own software. Our SASS consultants worked as development practitioners on commercial enterprise software systems and understand the software development process, as well as why and how security bugs are introduced. Our experience combined with advanced automated tools using contextual analysis; enable us to look at a greater amount of code faster and more accurately.

Qualifications

Required Experience/ Skills & Education:

· Conduct secure software code reviews

· Ability to identify detrimental software security problems

· Assess the code for semantic and language security bugs

· Expertise in any of the languages C, C++, C#, VB.NET, Java, CFML, Perl, Classic ASP, and PHP.

· Work within development frameworks, such as J2EE and the .NET framework

· Perform Static analysis using both commercial, open source, and Foundstone’s own internally developed code scanners.

· Development on Win32 and UNIX platforms.

· Write formal secure code review reports for each application, using Foundstone’s standard reporting format.

· Participate in conference calls with clients to perform initial data gathering and a follow-up advisory based on the type of the request.

· Identify and recommend improvements in Foundstone’s methodology and internal processes.

· Contribute to marketing materials (presentations, whitepapers, tools, etc.)

The candidate is required to be passionate about Software and Application Security and have hands-on experience. The ideal candidate would have at least 1-2 years’ experience in Software Code Reviews or a Master’s degree in Information Security.

Any of the following skills are a plus –

· Threat Modeling Experience

· Mobile Apps Code Review (iOS, Android) Experience

Location : The majority of work will be done either from our corporate offices located in New York City (NY), Reston (VA), Santa Clara (CA), Mission Viejo (CA), Plano (TX) OR from specific client offices OR remotely from home depending upon the location of the candidate. Some of the work might involve out of area travel.

Job: Professional Services
Primary Location: NA-USA-VA-Reston

Other Locations
NA-USA-NY-Manhattan
Position Number: 880811
Schedule: Full-time

]]>Fri, 03 May 2013 03:00:00 GMThttp://careers.mcafee.com/job/Alpharetta-Senior-Professional-Services-Consultant-Alpharetta-Job-GA-30004/1669093/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Alpharetta-Senior-Professional-Services-Consultant-Alpharetta-Job-GA-30004/1669093/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Santa Clara, CA

About the Role:


McAfee is seeking a Corporate Counsel to provide legal support to McAfee’s Consumer business and product operations in the US and Canada. The position may be located in McAfee’s Santa Clara, CA or Plano, TX offices.

Key Responsibilities:

-
Structuring, negotiating and drafting business and commercial transactions (ranging from standard contracts to online terms to complex, high-dollar-value transactions).

-
Providing day-to-day legal advice on a variety of complex and strategic matters, including departmental and company-wide policies and procedures, product development, intellectual property, marketing, sales, licensing models, and other topics.

-
Interpreting and assisting on the administration and resolution of legal issues that arise in existing commercial relationships with customers and end users

-
Assisting in developing contract policy, process and templates enabling compliance with contractual obligations, where appropriate

-
Communicating and advising on the adherence to current/new laws or policies as required. Developing and presenting relevant training materials

-
Communicating and advising on potential risks and reducing company exposure

-
Playing a proactive business partner role and building a trusted advisor relationship

Qualifications

Required Experience/Skills & Education:

- Minimum 3-6 years of transactional experience with a major law firm and/or internet, or technology company.
- Expertise and substantive knowledge on drafting and negotiating commercial transactions with ISPs, OEMs and other high-tech companies.
- Broad knowledge of laws related to consumer/retail sales, e-commerce, advertising, promotions, commercial matters, intellectual property and business to consumer products and services.
- Superior business judgment, ability to work with cross-functional teams to identify legal issues and risks associated with new product initiatives and launches.
- Superior writing, analytical, negotiating and communication skills, including experience dealing with senior management.
- Ability to quickly understand the big picture and how this affects the way in which business is done.
- Ability to handle confidential information and material with the highest degree of discretion and professional responsibility
- Demonstrated track record of outstanding achievement and accomplishment.
- Excellent strategic, organizational and presentation skills.
- Project management experience.
- Ability to work under pressure, handle multiple competing priorities and provide practical legal advice.
- Ability to develop strong relationships with internal business units as well as with senior management.
- Ability to exercise independent informed and considered judgment with minimal supervision.
- J.D. degree with superior academic credentials.
- US Bar admission, as well as, membership in good standing required.
- This position will be based in Santa Clara, CA.

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

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Job: Legal
Primary Location: NA-USA-CA-Santa Clara
Position Number: 862980
Schedule: Full-time

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