http://careers.mcafee.com/feeds/plano-tx-internships-jobs/ Custom RSS Feed for plano-tx-internships-jobs Thu, 23 May 2013 11:12:43 GMT en-us http://careers.mcafee.com/feeds/plano-tx-internships-jobs/ 720 About the Role and Responsibilities

Location: Plano, Texas

About the Role:


At McAfee, Safe Never Sleeps. The North American Inside Sales Team at McAfee is acknowledged as the pipeline for the top sales talent in the company.

The Web Security Group Account Managers proactively focus on prospecting for new business opportunities and up-selling our existing customers on our best in class solutions. We are looking for energetic self-starters who are pro-active in increasing sales revenue, and enjoy the rewards of over-achievement. Candidates must be results-driven, committed to creating new business opportunities, and thrive in a dynamic and changing environment.

Why McAfee:

- Dallas Morning News ranks McAfee as one of the Top 25 large companies to work for in 2011 and 2012
- Over 40% of Account Managers in this group were promoted in 2012
- President’s Club opportunity for top performers (past locations include: Greek Isle Cruise, Italy, Monte Carlo, Hawaii)
- Award winning training and culture
- Recognition and incentives ($$) for top performers and over-achievement

Key Responsibilities:

- Account Management – promote the McAfee SECURE Trustmark, sell new opportunities within existing and new accounts

- Cold Calling out to New Prospects within an open Territory
- Following up on inbound leads
- Call on new business leads and existing customers base
- Develops relationships with key decision makers and business owners
- Understand and respond to customers needs and build pipeline of future business
- Product Knowledge - is able to explain product features/benefits to generate customer interest

Qualifications

- No prior business to business sales experience is needed; however, we do look for candidates who have proven track records of success, whether it is in Sales, school/academics, employment, and/or extracurricular activities.
- Must exhibit sound oral expression and comprehension, negotiation, listening, inductive and deductive reasoning skills.
- Proven time management skills, as well as excellent verbal and written communication skills.
- For recent college graduates: Leadership positions, internships, etc. that display business acumen, sales abilities, and a desire to take charge and lead the group
- An understanding of security solutions, ecommerce, and marketing is a bonus

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

Job: Inside Sales
Primary Location: NA-USA-TX-Plano
Position Number: 867525
Schedule: Full-time

]]>Thu, 25 Apr 2013 08:00:00 GMThttp://careers.mcafee.com/job/Plano-Inside-Sales-Account-Manager%2C-New-Business-Job-TX-75023/2509666/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Inside-Sales-Account-Manager%2C-New-Business-Job-TX-75023/2509666/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

About the Role:


Assist the Global Field Marketing Managers with the following functions.

Key Responsibilities:

- Develop marketing assets for enablement programs
- Write internal and external communications to support enablement programs
- Build project plans
- Develop reports
- Program analysis

Qualifications

Required Experience/Skills & Education:

Bachelor or Masters in Business Administration
Proficient in Microsoft Word, Excel, and PowerPoint
Detail Oriented
Organized
Good Communication Skills

Preferred: Marketing Degree

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

Job: Administration
Primary Location: NA-USA-TX-Plano
Position Number: 883661
Schedule: Full-time

Req Focus Type
Intern]]>Wed, 08 May 2013 00:00:00 GMThttp://careers.mcafee.com/job/Plano-Field-Marketing-Intern-Job-TX-75023/2588316/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Field-Marketing-Intern-Job-TX-75023/2588316/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

About the Role:


The Order Process Support role will be responsible for order operations functions for North American distributors.

Key Responsibilities:

- Review and entry of purchase orders in conformance with department policies and procedures
- Order entry using SAP 4.6 and/or other tools.
- Daily communication with distributors regarding orders status and problem resolution
- Communication with internal Sales
- Comprehend and apply extensive ordering rules to order processing tasks
- Must be capable of navigating multiple systems
- Must have the ability to multi-task and identify / assist Order Management
- Team in resolving and root causing issues.

Qualifications

- 3-5 years previous order entry experience required
- Experience with SAP 4.6 higher and Microsoft Office tools desired.
- Must be Bilingual/fluent in Spanish
- High degree of accuracy and attention to detail
- Strong written and verbal communication skills
- Ability to multi-task in a high volume environment
- Previous order entry or billing experience preferred
- Associate's degree or equivalent experience
- Previous roles in Purchasing, Finance Accounting, or Order Entry role would translate.

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

Job: Sales Support
Primary Location: NA-USA-TX-Plano
Position Number: 880232
Schedule: Full-time

]]>Sat, 04 May 2013 02:59:00 GMThttp://careers.mcafee.com/job/Plano-Order-Process-Support-Job-TX-75023/1640839/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Order-Process-Support-Job-TX-75023/1640839/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

About the Role:


The Order Process Support role will be responsible for order operations functions for North American distributors.

Key Responsibilities:

- Review and entry of purchase orders in conformance with department policies and procedures
- Order entry using SAP 4.6 and/or other tools.
- Daily communication with distributors regarding orders status and problem resolution
- Communication with internal Sales
- Comprehend and apply extensive ordering rules to order processing tasks
- Must be capable of navigating multiple systems
- Must have the ability to multi-task and identify / assist Order Management
- Team in resolving and root causing issues.

Qualifications

- 3-5 years previous order entry experience required
- Experience with SAP 4.6 higher and Microsoft Office tools desired.
- High degree of accuracy and attention to detail
- Strong written and verbal communication skills
- Ability to multi-task in a high volume environment
- Previous order entry or billing experience preferred
- Associate's degree or equivalent experience
- Previous roles in Purchasing, Finance Accounting, or Order Entry role would translate.

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

Job: Sales Support
Primary Location: NA-USA-TX-Plano
Position Number: 875502
Schedule: Full-time

]]>Fri, 03 May 2013 03:01:00 GMThttp://careers.mcafee.com/job/Plano-Order-Process-Support-Job-TX-75023/2531012/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Order-Process-Support-Job-TX-75023/2531012/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

About the Role:


Field Account Managers are responsible for managing accounts in assigned territories, ensuring maximum customer support and satisfaction as well as achievement of target revenue.

Key Responsibilities:

- Responsible for meeting and exceeding assigned revenue quota (e.g. Exceed quota of 3M+)
- Responsible for managing and growing territory, maximizing short term revenue, building future sales pipeline through demonstrated account and territory planning
- Ability to work with a sales engineering team and other areas of McAfee in closing complex networking-security opportunities at the C-Level
- Partner with other business units in identifying other opportunities outside your core product portfolio
- Capable of closing software contracts and services in the range of $50K-$1M

Qualifications

Required Experience/ Skills & Education:

- Consistent quota attainment selling security or networking services over 4 or more quarters
- Seven (7 +) plus years selling software and services related products and services.
Understanding and working knowledge of networking topologies and technologies
- Quantifiable sales track record demonstrated by increasing responsibilities, growth in territory and quota
- Direct selling expertise, 'hunter' mentality. Working knowledge of channel sales model and utilizing the channel to drive revenue
- Established contacts, rolodex and intimate knowledge of assigned territory. Must have established relationships and ability to network accordingly to generate new interest in target territory for product offerings
- Formal sales training (Miller-Hieman, Sandler, Solution Selling etc.) and proven proficiency in implementing
- Strong business acumen and professionalism. Leadership, accountability and self-starter qualities required
- Excellent customer focus, strong attention to detail and ability to operate in a dynamic sales organization required
- Experience working in a multi-tiered and multi-divisional corporation a plus
- Bachelor degree

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

Job: Channel Sales
Primary Location: NA-USA-TX-Plano
Position Number: 883033
Schedule: Full-time

]]>Tue, 07 May 2013 02:59:00 GMThttp://careers.mcafee.com/job/Plano-Chnl-Acct-Mgr-%28Plano%2C-TX_%29-Job-TX-75023/2421635/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Chnl-Acct-Mgr-%28Plano%2C-TX_%29-Job-TX-75023/2421635/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

About the Role:


Territory Channel Account Manager responsible for all territory end user and partner business within an assigned territory. Create and execute territory business plan, including end users and partner joint objectives/goals. The territory CAM is a strategic contributor to sales/marketing programs and the executive liaison within partner for McAfee. Responsible for overall ownership of account and partner relationships in territory. Responsible for meeting assigned quota and may also be responsible for achievement against set of annual and quarterly tactical objectives.

Expected to evaluate and expand business of existing accounts and partners. Working with marketing to create awareness and demand for company products through quarterly and annual marketing programs and sales incentives. Expected to foster and maintain high-level relationships with identified territory accounts and partners across key functional groups. Expected to raise complex issues and provide suggestions regarding resolution on behalf of customer and partner and across the channel. Must balance McAfee's corporate vision against goal of maximizing revenue in the territory. Expected to handle complex negotiations with accounts and partners.

Key Responsibilities

- Exceed annual territory quota
- Expectation of 5 to 10 partner and end-users calls per week in assigned territory.
- Drive the creation and execution of quarterly marketing plans to drive territory business in McAfee Partners
- Involvement with partners engaged with McAfee in Corporate and Enterprise accounts.
- On-site engagement with partner sales and SE teams to assist on customer calls, quotes, resolution of customer issues answer product line questions from both a technology and licensing perspective
- Coordinate channel enablement activities, SE trainings with McAfee presales and inside SE organizations
- Target renewal rate in territory is 80% and assist with partner involvement in driving 90% renewal rate in corporate and enterprise accounts if partner is present
- Possess in-depth knowledge of key competitors and demonstrate ability to articulate McAfee's advantageous position to end users and partners
- Conduct sales trainings and execute on weekly marketing activities in the plan
- Weekly travel conducting sales calls in territory
- Responsible for creating objectives & strategies which will contribute to the overall business plan to achieve territory goals
- Manage Deal Registration, Teaming Agreements, Partner discounts and Rebates
- Deliver weekly forecasting to management
- Manage weekly pipeline reports
- Manage lead flow in concert with partner and inside sales for target campaigns

Qualifications

Required Experience/Skills & Education:

- 60% of time will be dedicated to driving in new sales from personal efforts and 30% will be dedicated to managing the channel.
- Must have an existing commercial client base, experience in selling products in the security space and software along with a proven track record

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

Job: Channel Sales
Primary Location: NA-USA-TX-Plano
Position Number: 856550
Schedule: Full-time

]]>Sat, 18 May 2013 05:31:00 GMThttp://careers.mcafee.com/job/Plano-Director%2C-Channel-Sales-%28Plano%29-Job-TX-75023/2191168/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Director%2C-Channel-Sales-%28Plano%29-Job-TX-75023/2191168/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

McAfee believes that amazing things can be accomplished by diverse teams of talented individuals. Share your talents with us by joining the world’s largest dedicated security technology company. McAfee delivers proactive and proven solutions and services that help secure systems, networks, and mobile devices around the world, allowing users to safely connect to the Internet, browse, and shop the web more securely. Backed by its unrivaled global threat intelligence, McAfee creates innovative products that empower home users, businesses, the public sector, and service providers by enabling them to prove compliance with regulations, protect data, prevent disruptions, identify vulnerabilities, and continuously monitor and improve their security. Dallas Morning News names McAfee's Plano office as one of the Top 25 large companies to work for in DFW in 2011 and 2012!

About the Role:


The Customer Order Support role will be responsible for maintaining customer data records. This includes updating and creating as appropriate per the given processes for North American and Latin American customers.

Key Responsibilities:

- Review and validate Assets and Entitlements for quotes and orders.
- Provide customer record data pulls as requested
- Daily communication with inside sales reps, quoting team, KDAs and KDMs for
A&E validation and problem resolution
- Processing of temporary grants and transfer of licenses
- Working with IT as a SME and UAT on ongoing projects
- Must be capable of navigating multiple systems and correlating data from all to determine the correct answer to issues
- Must have the ability to multi-task and prioritize independently
- Assist in improving processes not only within the team but also on parts of the company infrastructure.

Qualifications

- 3-5 years previous experience in a detailed data oriented role
- Experience with SAP, Insight Back Office and Microsoft Office tools desired. Excel experience is a must.
- High degree of accuracy and attention to detail
- Strong written and verbal communication skills
- Ability to multi-task in a high volume environment
- Associate's degree or equivalent experience

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

Job: Sales Support
Primary Location: NA-USA-TX-Plano
Position Number: 850976
Schedule: Full-time

]]>Thu, 25 Apr 2013 00:00:00 GMThttp://careers.mcafee.com/job/Plano-Customer-Order-Support-Job-TX-75023/2567600/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Customer-Order-Support-Job-TX-75023/2567600/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

About the Role:


Responsible for designing and drafting templates for McAfee’s many business relationships with third parties that may be used by attorneys and negotiators in McAfee’s five geographic regions (North America; Europe, Middle East and Africa; Japan; Asia-Pacific, excluding Japan; and Latin America) and facilitate the ease of translations, where necessary.

Key Responsibilities:

- Work with legal, sales, support, product management, tax, revenue recognition, order operations and deal desk in designing, drafting and obtaining the corresponding approvals for the templates.
- Design templates to ensure compliance to company policy, consistency across McAfee’s geographic regions, government specifications and other requirements.
- Drive adoption of templates across McAfee’s geographic regions.
Create and maintain a templates database that includes newly developed templates and legacy templates.
- Develop playbooks and policies that can be used to aid attorneys and negotiators in the use of the templates.
- Drives process improvement across cross-functional teams.

Qualifications

Required Experience/ Skills & Education:

- 7+ years of experience in contract drafting and contract negotiations within the software industry
- Intimate understanding of enterprise software licensing issues and revenue recognition; understanding of channel distribution models a plus.
Contracts/templates project management.
- Bachelor’s degree, JD preferred.
Must have a passion for process improvement and a history of being change agent.
- Successful team people development and management experience.
- Must have in-house experience.
- Must have software industry experience, exposure to the consumer business a plus

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!
Click here for full EEO statement.

201208JBSOURCE

Job: Legal
Primary Location: NA-USA-TX-Plano
Position Number: 881631
Schedule: Full-time

]]>Sat, 04 May 2013 02:59:00 GMThttp://careers.mcafee.com/job/Plano-Corporate-Counsel%2C-Contracts-Management-Job-TX-75023/2055834/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Corporate-Counsel%2C-Contracts-Management-Job-TX-75023/2055834/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

About the Role:


The Solutions Architect is responsible for being the thought leader on assigned product and product space. The Solutions Architect is solution focused and the product expert that fully understands the risks and opportunities of the product.

Key Responsibilities:

- Gather requirements, develop use cases, and fully understand the client's business needs and constraints.
- Identifying key technical risks and creating mitigation plans.
- Lead enablement efforts.
- Provide mentorship for other team members.
- Design POC plans in partnership with sales team.
- Serve as an escalation point for technical product issues.
- Continuously monitor technical product presentations for improvements and collect feedback on effectiveness through in-person meetings and conference calls/webexs with customers/partners/prospects.
- Work closely with Product Marketing on specific sales plays, campaigns and projects to support technical aspects of strategic marketing, market awareness, and lead generation.

Qualifications

Required Experience/Skills & Education:

- Bachelor's degree in Marketing, Business, or Information Technology, similar field or equivalent.
- At least 10+ years experience within hardware and/or software industry.
- Experience and background in consulting services, technical support, pre-sales and R&D.
- Self-starter, customer-focused, and one that can work well with others within the marketing and engineering organizations as well as interdepartmentally, and can work independently in a fast-paced environment.
- Must be able to technically use the product in a live environments and webex demonstrations.
- Understand IT security and network infrastructures and experience with information security technologies including anti-virus, firewalls, etc.
- Ability to refine complex problems down to clearly defined issues and recommendations as well as ability to draw objective conclusions that can be substantiated with well reasoned arguments- particularly when supporting data is sparse.
- Skilled with MS Office applications, public speaking, and project management.
- This position will require travel on a frequent basis within the US and on occasion may involve international travel.

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

Job: Sales
Primary Location: NA-USA-TX-Plano
Position Number: 867007
Schedule: Full-time

]]>Fri, 03 May 2013 03:00:00 GMThttp://careers.mcafee.com/job/Plano-Solutions-Architect-Job-TX-75023/2137741/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Solutions-Architect-Job-TX-75023/2137741/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

About the Role:


Working in conjunction with Sales, Marketing, and Product Managers, the Sales Engineer (SE) will be the technical bridge between our Sales Representatives and their pre-sales customers. The SE will take ownership of the prime technical relationship with our pre-sales customers to drive customer satisfaction by proactively managing and delivering technical information to our customers both onsite, online, and via telephone.

Key Responsibilities:

- Provide exemplary pre-sales technical expertise through technical and product presentations, product demonstrations, pilot implementations, beta program administration, consistent communication, and on-going technical consultation
- Provide technical escalation management within accounts
- Play a pro-active "Technical Account Management" role within your target accounts including relationship and business development activities
Work in conjunction with Sales, Marketing, and Product Managers, the Sales Engineer (SE) to be the technical bridge between our Sales Representatives and their pre-sales customers
- Take ownership of the prime technical relationship with our pre-sales customers to drive customer satisfaction by proactively managing and delivering technical information to our customers both onsite, online, and via telephone

Qualifications

Required Experience/ Skills & Education:

- Must be a high-energy, self-motivated individual with outstanding professional, sales, and technical capabilities
- Must be comfortable contributing at all levels within targeted accounts
- Previous experience required in Information Technology with emphasis on managing a distributed environment supporting disparate systems and/or providing Pre-Sales support in an equivalent environment
- At least 3-6 years of related technical experience, installing, designing, managing, administering and supporting an enterprise network. Expertise in the following disciplines: Network administration & management, Network performance monitoring & analysis, Help Desk/Desktop support solutions, Enterprise Anti Virus solutions or Network Security & Encryption solutions
- Would like to have Web Gateway / proxy experience and any identity experience is a plus
- Previous Sales/Systems Engineering experience is preferred

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

J2W-MON J2W-DIC

Job: Professional Services
Primary Location: NA-USA-TX-Plano
Position Number: 882287
Schedule: Full-time

]]>Fri, 03 May 2013 03:00:00 GMThttp://careers.mcafee.com/job/Plano-Sales-Systems-Engineer-Job-TX-75023/2305363/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Sales-Systems-Engineer-Job-TX-75023/2305363/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

Key Responsibilities:

-
Monitor and maintain multiple virtual environments worldwide

-
Perform necessary updates at least quarterly during non-business hour maintenance windows

-
24x7 availability

-
Provide training to new and existing users

-
Create documentation for virtual environments and their assets

-
Provide clear communication to user base on updates and status of virtual environments

-
Build virtual machine templates for use by end users

-
Perform capacity planning to meet future needs of virtual environments

Qualifications

Key Experience, Requirements and Education:

- Layer 2 Cisco switching including management of VLANs, trunking, and STP experience required
- Layer 3 switching including basic routing using static routes and virtual VLAN interfaces experience required
- Linux operating systems experience required
- Windows server operating systems experience required
- Hardware troubleshooting and resolution experience a plus
- Vsphere, Vcould or ESXi experience a big plus
- VMware VCP 4 or higher certification a big plus
- Cisco CCNA or CCNP certification a big plus
- Must be able to lift at least 50 lbs
- Preferred:

- Network troubleshooting including reading network captures experience highly preferred
- VMware vSphere experience highly preferred
- Firewall administration and network security experience preferred
- iSCSI and NFS storage administration experience preferred
- Basic working knowledge of Microsoft SQL administration experience preferred
- Active Directory and LDAP administration experience preferred

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

Job: IT Operations
Primary Location: NA-USA-TX-Plano
Position Number: 865276
Schedule: Full-time

]]>Wed, 01 May 2013 00:00:00 GMThttp://careers.mcafee.com/job/Plano-WW-Global-Lab-Administrator-Job-TX-75023/2574908/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-WW-Global-Lab-Administrator-Job-TX-75023/2574908/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

About the Role:


The successful candidate will have experience primarily in developing business-to-business outbound call campaigns. Secondarily, experience in developing electronic demand generation campaigns will also contribute to the candidate’s success.The campaigns will be developed for a team of lead development representatives.

The role requires close integration with Inside Sales management, the McAfee Global Demand Center and Product Marketing in call and demand generation campaign development and execution. The role also requires the development of campaign training materials as well as conducting training sessions as needed, both in group and individual settings.The campaign specialist will set and measure KPIs, as well as report results, including analysis, to senior management.

The qualified candidate should have experience in managing all elements of the marketing program process including:

- Multi-touch campaigns (outbound calling and email marketing)
- Webcasts
- Online Marketing and Content Syndication
- Contact building and management
- Marketing Systems Automation (Eloqua strongly preferred)

Key Responsibilities:

- Develop business-to-business, solution-specific marketing communication programs primarily in “telesales,” but also in electronic environments
- Oversee all planning and technical aspects of assigned marketing programs including development, messaging, resource management, traffic coordination, and budget management
- Work with sales and marketing management to set individual program goals and objectives and evaluate campaign results including marketing return on investment
- Ensure sales teams’ chances for success are maximized by ensuring they have the necessary tools, such as reason for the call guides, competitor information, etc.
- Maintain electronic database of relevant tools and enablement materials on McAfee intranet
- Provide reports to executive management

Qualifications

Required Experience/Skills & Education:

- 5+ years high-volume campaign management
- Proficiency in Microsoft Excel and PowerPoint
- Enterprise software marketing/sales
- CRM & Marketing Automation Systems (Eloqua & Oracle CRM a major advantage)
- Telesales or Telesales support
- Ability to work in a very fast-paced, highly team-based environment

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

J2W-LI-JV

Job: Media Marketing
Primary Location: NA-USA-TX-Plano
Position Number: 883579
Schedule: Full-time

]]>Wed, 01 May 2013 00:00:00 GMThttp://careers.mcafee.com/job/Plano-Campaign-Specialist-Job-TX-75023/2577026/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Campaign-Specialist-Job-TX-75023/2577026/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, Texas

About the Role:


At McAfee, Safe Never Sleeps. The North American Inside Sales team at McAfee is acknowledged as the breeding ground for the top sales talent in the company. Connect with us today if you want to be part of a team that promoted over 40% of their team last year.

Our North American Sales Account Managers proactively focus on prospecting for new business opportunities and up-sell to existing customers on our cutting edge technology solutions. We're looking for energetic self-starters with a consultative sales approach who are pro-active in increasing sales revenue. Candidates must be results-driven, have strong analytical skills and be committed to creating new business opportunities.

The McAfee Sales Professional is expected to understand the overall business objectives of the McAfee sales organization, and articulate the McAfee value proposition to the customer. Dallas Morning News names McAfee's Plano office as one of the Top 25 large companies to work for in DFW in 2011 and 2012

The Operations Specialist (OS) is a role specifically designed to support a team of phone-based Lead Development Reps (LDRs) by ensuring that they have the data, tools and reporting necessary to maintain a high level of productivity.

The LDR Operations Specialist will be focused on (4) key categories of responsibility:

1) List-Loading for Call Campaigns

2) Load-Balancing

3) Ad-Hoc Reporting

4) Business Analysis

Responsibilities

- General – The LDR Operations Specialist (LOS) will align with local LDR Demand Gen teams. The primary function of this role is to support the day-to-day operations required by the LDR Team’s pre-sales efforts. This include the following Primary Responsibilities:
- List Loading and Lead Loading - The LOS will work closely with the regional Marketing Campaign Manager to load and distribute Marketing Qualified Leads (MQLs) and call-lists for prescribed campaigns. This includes data formatting and assignment as required prior to uploading the list into the LDR Oracle On-Demand CRM POD.

- Identifying, preparing and distributing incoming marketing qualified leads to the appropriate LDR
- Monitoring LDR campaign record queues to ensure reps have healthy pipeline of outbound calls for the day/week/month
- Establishing weekly tactical schedule for outbound calling campaigns along with marketing counterparts
- Proactively prepare incremental records when needed
- Load Balancing - The LOS will monitor daily the current calling capacity on the LDR Team and redistribute both MQL’s (Marketing Qualified Leads) and other uploaded call-lists records according to capacity “supply and demand” (Example, if LDR A only has 20 leads in their territory and LDR B has 100, some of the 100 will be redistributed to LDR A)
- Ad-Hoc Reporting – The LOS will provide local reporting for the LDR Management team, both prescribed and ad-hoc as required. (Primary reporting responsibilities will lie with the centralized Sales Operations Reporting Team).
- Business Analysis – In addition to reporting, the LOS will analyze key trends and critical data points to assess campaign burn-rates, conversion rates, list quality, and other key areas aimed at increasing the efficiency and quality of the LDR Teams’ efforts.

Qualifications

- Advanced understanding of Excel 2007 including experience with macros, pivot tables, external data ranges, etc.
- Analytical skills – Data and statistical analysis as well as complex general business analysis with the ability to summarize and present findings
- Familiar with CRM applications.
- Prior experience with Inside Sales, Call-center operations, sales and marketing campaigns, and/or marketing demand generation.
- Creative problem-solving capability
- Proficient in designing reports / executive summaries
- Strong organizational skills
- Previous Financial background a plus
- Bachelor’s Degree or equivalent experience
- 3 Years minimum applicable business experience

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

Job: Sales Operations
Primary Location: NA-USA-TX-Plano
Position Number: 883317
Schedule: Full-time

]]>Sat, 11 May 2013 02:59:00 GMThttp://careers.mcafee.com/job/Plano-Inside-Sales-Operations-Analyst-Job-TX-75023/2481053/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Inside-Sales-Operations-Analyst-Job-TX-75023/2481053/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, Texas

About the Role:


At McAfee, Safe Never Sleeps. The North American Inside Sales team at McAfee is acknowledged as the breeding ground for the top sales talent in the company. Connect with us today if you want to be part of a team that promoted over 40% of their team last year.

Our North American Sales Account Managers proactively focus on prospecting for new business opportunities and up-sell to existing customers on our cutting edge technology solutions. We're looking for energetic self-starters with a consultative sales approach who are pro-active in increasing sales revenue. Candidates must be results-driven, have strong analytical skills and be committed to creating new business opportunities.

The McAfee Sales Professional is expected to understand the overall business objectives of the McAfee sales organization, and articulate the McAfee value proposition to the customer. Dallas Morning News names McAfee's Plano office as one of the Top 25 large companies to work for in DFW in 2011 and 2012

Key Responsibilities:

Inside Sales Account Managers are responsible for assigned territories, ensuring maximum customer support and satisfaction as well as achievement in target revenue, from existing accounts and new business.

- Account Management - promote renewals, up-sell and sell new opportunities within existing and competitive accounts in an assigned market segment.

- Maintains expected call volume of at least 60 calls per day, calling on new business leads and existing customers.
- Develops relationships with key decision makers, understand and respond to customer needs, tracks and monitors account activity.
- Works daily with channel partners to help close business
- Customer Service - handle assigned market segment for questions and complaints, communicate with customers, handle service problems politely and efficiently, always available for customers, follow procedure to solve customer problems, understand company products and services, maintain pleasant and professional image within the independent market
- Product Knowledge - is able to explain product features/benefits, generates customer interest
- Sales Team Support - continuously share information with team and manager, works with other departments including channel and field when necessary, follow company policies and values, and is able to balance short and long term goals
- Territory Management - develop and execute detailed sales/marketing plans, effectively forecast renewals/up-sells, manage time and work flow, create effective call plans and maintain high call volume, monitor and respond to competition, networks and generate a minimum of two referrals per quarter, forecasting.

Qualifications

- The individual must have 1-3 years professional experience in sales and product or business development. Software industry experience is a plus.
- Must exhibit sound oral expression and comprehension, negotiation, listening, inductive and deductive reasoning skills.
- Proven time and account management and territory management skills, as well as excellent verbal and written communication skills.
- An understanding of security solutions is a bonus

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

Job: Inside Sales
Primary Location: NA-USA-TX-Plano
Position Number: 850413
Schedule: Full-time

]]>Thu, 16 May 2013 02:59:00 GMThttp://careers.mcafee.com/job/Plano-Inside-Sales-Account-Manager-GHE-Job-TX-75023/2490302/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Inside-Sales-Account-Manager-GHE-Job-TX-75023/2490302/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

About the Role:


McAfee creates best-of-breed computer security solutions that span large enterprises, governments, small- and medium-sized businesses, and consumers, helping prevent intrusion on networks and protecting computer systems from the next generation of blended attacks and threats. These next-generation threats attack on multiple levels of the network infrastructure. McAfee offers in-depth protection-from the network core, to perimeter defense to complete desktop security-through two families of products: McAfee® System Protection Solutions, securing desktops and servers, and McAfee Network Protection Solutions, ensuring the protection and performance of the corporate network.

As a Tier-II Support Engineer for McAfee, within the McAfee® System Protection Solutions Division, you will be responsible for supporting our entire licensed customer base through a variety of mediums.

Responsibilities

- Provide proactive assistance to all Tier I support groups
- Provide overall escalation management and technical solutions when issues are reported
- Reviewing open issues on a daily basis, updating our customers on the status of their escalated cases, and assisting in the reproduction of issues
- Ensure that all of the required files are gathered and available prior to escalating an issue to our Tier III team
- Establishing effective lines of communication with our Tier III team and management to ensure cases are flagged that require immediate attention
- Log all issues into MAX, updating activities to cases, and escalate cases
- Act as focal point for product knowledge on which they are the leads
- Share knowledge and provide articles to the Knowledge Base team, and communicate new product information and known issues
- Provide technical problem resolution for all McAfee products used by our customers, fully document problem resolution in the McAfee call tracking system and adhere to the designated Case Management/Escalation SLA's
- Provide 24x7 severity based customer support
- Perform duties as assigned by management

Qualifications

Required Experience/ Skills & Education:

- At least two years of full time experience in customer care/customer support
- Advanced writing and verbal communication skills
- Ability to multi-task and prioritize job requirements
- Strong personal organization skills
- Bachelors degree, or equivalent applicable working experience
- Strong Exchange knowledge - certification required or equivalent work experience
- Strong Domino knowledge - certification required or equivalent work experience
- Strong Security knowledge and/or certification desired
- Strong Networking knowledge and/or certification desired
- Strong Windows based OS (2000, 2003, Professional) knowledge and/or certification desired
- Ability to read network logs/captures
- GroupShield Exchange, GroupShield Domino and/or ePolicy Orchestrator knowledge is a bonus
- Progress towards or completion of certifications with Microsoft, Novell, Lotus, Unix, Cisco and others is desired
- Advanced writing and verbal communication skills Ability to multi-task and prioritize job requirements Strong personal organization skills
- During your initial three month probation period you will be expected to undertake and successfully complete certification on: CompTIA Security+ (External industry certifications)

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!
Click here for full EEO statement.Additional certifications may be added in future as deemed necessary

Job: Technical Support
Primary Location: NA-USA-TX-Plano
Position Number: 858455
Schedule: Full-time

]]>Thu, 09 May 2013 03:00:00 GMThttp://careers.mcafee.com/job/Plano-Tier-II-Technical-Support-Engineer-Job-TX-75023/2540922/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Tier-II-Technical-Support-Engineer-Job-TX-75023/2540922/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

About the Role:


McAfee creates best-of-breed computer security solutions that span large enterprises, governments, small- and medium-sized businesses, and consumers, helping prevent intrusion on networks and protecting computer systems from the next generation of blended attacks and threats. These next-generation threats attack on multiple levels of the network infrastructure. McAfee offers in-depth protection-from the network core, to perimeter defense to complete desktop security-through two families of products: McAfee® System Protection Solutions, securing desktops and servers, and McAfee Network Protection Solutions, ensuring the protection and performance of the corporate network.

As a Tier-II Support Engineer for McAfee, within the McAfee® System Protection Solutions Division, you will be responsible for supporting our entire licensed customer base through a variety of mediums.

Key Responsibilities:

- Provide proactive assistance to all Tier I support groups
- Provide overall escalation management and technical solutions when issues are reported
- Reviewing open issues on a daily basis, updating our customers on the status of their escalated cases, and assisting in the reproduction of issues
- Ensure that all of the required files are gathered and available prior to escalating an issue to our Tier III team
- Establishing effective lines of communication with our Tier III team and management to ensure cases are flagged that require immediate attention
- Log all issues into MAX, updating activities to cases, and escalate cases
- Act as focal point for product knowledge on which they are the leads
- Share knowledge and provide articles to the Knowledge Base team, and communicate new product information and known issues
- Provide technical problem resolution for all McAfee products used by our customers, fully document problem resolution in the McAfee call tracking system and adhere to the designated Case Management/Escalation SLA's
- Provide 24x7 severity based customer support
- Perform duties as assigned by management

Qualifications

Required Experience/ Skills & Education:

- At least two years of full time experience in customer care/customer support
- Advanced writing and verbal communication skills
- Ability to multi-task and prioritize job requirements
- Strong personal organization skills
- Bachelors degree, or equivalent applicable working experience
- Strong Exchange knowledge - certification required or equivalent work experience
- Strong Domino knowledge - certification required or equivalent work experience
- Strong Security knowledge and/or certification desired
- Strong Networking knowledge and/or certification desired
- Strong Windows based OS (2000, 2003, Professional) knowledge and/or certification desired
- Ability to read network logs/captures
- GroupShield Exchange, GroupShield Domino and/or ePolicy Orchestrator knowledge is a bonus
- Progress towards or completion of certifications with Microsoft, Novell, Lotus, Unix, Cisco and others is desired
- Advanced writing and verbal communication skills Ability to multi-task and prioritize job requirements Strong personal organization skills
- During your initial three month probation period you will be expected to undertake and successfully complete certification on: CompTIA Security+ (External industry certifications)
- Additional certifications may be added in future as deemed necessary

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

Job: Technical Support
Primary Location: NA-USA-TX-Plano
Position Number: 865905
Schedule: Full-time

]]>Wed, 01 May 2013 00:00:00 GMThttp://careers.mcafee.com/job/Plano-Tier-II-Technical-Support-Engineer-Job-TX-75023/2577036/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Tier-II-Technical-Support-Engineer-Job-TX-75023/2577036/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

About the Role:


The ITSM/ITBM Tools Specialist will provide subject matter expertise on the BMC Remedy ITSM and ITBM tool suites in support of an enterprise wide rollout of an ITIL best practice based ITSM/ITBM process and tools initiative. Tools specialist will work with process development and program management team to analyze, design, test, deploy, and support a comprehensive BMC ITSM/ITBM solution. Tools specialist will work with existing process architects, solution architects, and external consultants to execute on implementation tasks and provide application and platform support/administration for the BMC toolset

Key Responsibilities:

Job duties and responsibilities are focused on ITSM/ITBM development and implementation activities, which include, but are not limited to:

- Provide technical subject matter expertise around the following solutions:

- BMC Remedy ITSM suite & ancillary technologies
- Service Desk (Incident & Problem Mgt)
- Change Mgt (Change & Release Mgt)
- Asset Management
- CMDB
- Service Level Mgt.
- Service Request Mgt.
- Dashboards & Analytics
- BMC ITBM suite

- Demand & Resource Mgt.
- Service Costing
- Supplier Mgt.
- IT Controls & Compliance
- Financial Planning & Budgeting
- Integrations/3rd Party Technologies

- Aeroprise
- BMC Analytics/BOXI
- NLyte
- Xtraction
- ADDM
- HP BSM
-

Installation/Maintenance/Troubleshooting of technical BMC Software components on server environment.

-

Configuration/Customization of the ITSM and ITBM tool suites.

-

Development of new capabilities within ITSM, ITBM and SRM

-

Requirements Definition, Technical Specifications, Documentation

-

Data Loading/Manipulation/Maintenance

-

System Administration

-

Technical Documentation, Training Documentation, Implementation Documentation.

-

System Testing

-

Application Troubleshootin

Qualifications

Required Experience/Skills & Education:

- Demonstrated Remedy Development expertise within the BMC ITSM solution suites (ability to develop in harmony with the canned tools & their capabilities – not “rip and replace”)
- Understanding of the SDLC and experience applying development best practices in a BMC environment.
- Bachelor degree in a technical field or equivalent experience
- Minimum 3-5 yrs of experience with BMC Remedy ITSM 7.x
- Experience architecting, implementing, developing, configuring and integrating BMC Remedy ITSM/ITBM solutions.
- Excellent written and verbal communication skills
- Windows/Linux experience
- Oracle Database Experience
- Remedy performance tuning and optimization
- Application Support

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

Job: IT Applications
Primary Location: NA-USA-TX-Plano
Position Number: 883657
Schedule: Full-time

]]>Wed, 01 May 2013 00:00:00 GMThttp://careers.mcafee.com/job/Plano-ITSMITBM-Tools-Specialist-Job-TX-75023/2577028/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-ITSMITBM-Tools-Specialist-Job-TX-75023/2577028/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

About the Role:


Member of the IT Global Operations Center (GOC) team responsible for ensuring committed business services availability and performance through effective monitoring, event management, incident management, and performance management. Provides support services to various teams throughout McAfee within and outside of IT operations.

Key Responsibilities:

- Monitor, maintain and remediate business services, enterprise applications
- Event management – Interpret alerts received via monitoring tools, troubleshoot and take necessary remedial actions
- Incident Management – Resolve incidents; escalate to other IT teams and vendors. Co-ordinate incidents to resolution
- Manage the day to day configuration of Move, Add, Change, Delete of infrastructure and applications monitoring changes to keep up with the onboarding of legacy and new infrastructure and applications into GOC and monitoring tools and services
- Problem Management – Identify problems proactively and provide inputs to Problem Management for problem resolution
- Batch Operations – Monitoring batch jobs like backup, restore, data load etc.
- Reporting – Generate various technical and management reports using reporting capabilities of monitoring tools
- Continuous interaction with IT Service desk and technical Management teams during major incidents
- Lead the team by being self-driven to drive improvement throughout the GOC operational processes
- Develop and integrate desktop instructions with the service desk that the entire GOC team will follow
- Relationship management – be considered a business partner both individually and GOC to all groups that interact with the GOC

Qualifications

Required Experience/Skills & Education:

- HP enterprise monitoring tool experience in HP SiteScope, HP Operations Manager, HP Business Service Manager, HP OMI, HP Operations Orchestrator, HP NNMI, HP Network Automation, RUM, HP BPM. HP preferred - equivalent suites are acceptable
- Experience in Scripting in UNIX and Windows to drive automation in conjunction with HP Operational Orchestrator
- Engineering Graduate with 6 to 8 years of experience in Operations Center/ Network Operations Center environment
- Hands-on experience in supporting at least one multi-tier Enterprise Applications – Siebel, SAP, Oracle CRM, Oracle Business intelligence in Linux and MS Windows environments
- Strong knowledge of each tier of applications – Application, Middleware, Database
- Strong troubleshooting skills of multi-tier applications
- Experience in supporting multi-tier e-commerce Web applications
- Experience in working with GUI interface with F5 load balancers
- Experience crossing boundaries in application development, support, and all aspects of infrastructure to improve operations and MTTR of incidents
- Strong knowledge of ITIL processes, especially event management, incident management. ITIL v3 Foundation certification would be plus
- Excellent verbal and written communication skills
- Experience in working in 24/7 support environment
- Ability to multi-task, tasks prioritization
- Ability to work independently with minimal supervision

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

Job: IT Operations
Primary Location: NA-USA-TX-Plano
Position Number: 882913
Schedule: Full-time

]]>Sat, 27 Apr 2013 08:00:00 GMThttp://careers.mcafee.com/job/Plano-Application-Support-Engineer-Job-TX-75023/2405027/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Application-Support-Engineer-Job-TX-75023/2405027/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

About the Role:


Reporting into the Senior Director of Enterprise Solutions, this Senior Project Manager is responsible for being the prime Enterprise Solutions business partner for the North America and Latin America Sales, Channels and Marketing teams. Interfacing with these groups, to understand business and Go To Market requirements, they will be responsible for day to day support and enablement of the business for several technology-based systems (CRM), as well as directing and monitoring activities and integration projects from initiation to delivery. Projects may cross platforms, applications, theatres, and/or business lines, therefore this individual will work with cross-functional teams consisting of PMO, Risk Management, Operations, IT Business Analysts, QA, Help Desk, and Business Subject Matter Experts.

Key Responsibilities:

- Work directly with business owners from numerous business units across the world to coordinate and gather systems and process requirements globally
- Act as key Enterprise Solutions business partner for the North America and Latin America regions for on-going systems and process support, adoption, enhancement requests and issue resolution
- Responsible for overall project coordination, including requirements gathering, managing scheduling, assigning tasks, motivating resources, resolving problems, testing, training, risk identification and contingency/mitigation planning
- Provide consistent and comprehensive status reports, project updates, and ongoing project health analysis, significant issue tracking, and communication with project team, business lines, and management levels on a regular basis
- Ensure project and process quality and adherence to company policies, standards, and procedures
- Adhere to project management processes and methodologies for the technology department to ensure projects are delivered on time, adhere to high quality standards, and meet customer expectations
- Coordinate with QA and Operations Support to ensure smooth post-production transition.
- Manage a team of Business Analysts responsible for day to day on-going systems and process support, adoption, enhancement requests and issue resolution

Qualifications

Required Experience/Skills & Education

- BS/MIS 4 year degree or 10 years relevant experience in the IT industry
- PMP or equivalent certification a plus
- Proven ability to successfully interface with business stakeholders, understand the business and Go To Market drivers and requirements, and translate into operational processes and systems requirements
- Ability to effectively gain ownership for program-wide issues by the appropriate management group and ability to drive issue resolution
- Possess strong knowledge of project management theory and practices.
- Proven ability to manage multiple complex activities/projects simultaneously and develop detailed resource and project plans
- Experience implementing and managing multi-site, global implementations
- Experience implementing or managing projects interfacing to one or more of the following Siebel/Oracle, SAP, or other ERP/CRM systems
- Experience managing consultants and off-short software development teams remotely.
- General understanding of major business processes, such as sales order management, finance, HR, purchasing, manufacturing
- Excellent interpersonal and communication skills
- Knowledge of enterprise technologies such as Siebel CRM. SaaS CRM knowledge a plus
- MS-Project or Primavera Project Management tool
- Demonstrated experience in Microsoft Word, Excel, PowerPoint, Visio and Outlook

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

Job: Business Operations
Primary Location: NA-USA-TX-Plano
Position Number: 882631
Schedule: Full-time

]]>Thu, 09 May 2013 02:59:00 GMThttp://careers.mcafee.com/job/Plano-Project-Manager-%28Enterprise-Solutions%29-Job-TX-75023/2317485/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Project-Manager-%28Enterprise-Solutions%29-Job-TX-75023/2317485/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS About the Role and Responsibilities

Location: Plano, TX

McAfee believes that amazing things can be accomplished by diverse teams of talented individuals. Share your talents with us by joining the world’s largest dedicated security technology company. McAfee delivers proactive and proven solutions and services that help secure systems, networks, and mobile devices around the world, allowing users to safely connect to the Internet, browse, and shop the web more securely. Backed by its unrivaled global threat intelligence, McAfee creates innovative products that empower home users, businesses, the public sector, and service providers by enabling them to prove compliance with regulations, protect data, prevent disruptions, identify vulnerabilities, and continuously monitor and improve their security.

About the Role:


This position reports directly into the SR Director, GTM Finance. The WW GTM Finance team is responsible for all Finance Operations globally for Enterprise Sales, Sales Operations, OEM Sales, Services, Support, Marketing, Facilities and Manufacturing organization. The Financial analyst will own the Global Sales consolidated Opex forecast, HC reporting, and will assist in other global functions where needed.

Key Responsibilities

- Own and coordinate the monthly WW Sales expense forecast process
- Own and coordinate the monthly WW Sales headcount reconciliation process
- Own and coordinate monthly, quarterly and annual expense and headcount reporting including variance analysis, detailed spending reports and management dashboards
- Support any monthly, quarterly or annual accrual processes as necessary
- Support the annual planning processes
- Own and manage various special projects utilizing finance expertise

Qualifications

- BA/BS in Finance, Accounting or other business major
- 5+ years of analyst / decision support experience
- Strong communication and interpersonal skills
- Advanced understanding of Excel (e.g. macros, pivot tables, external data ranges)
- Prior experience with SAP (FI, BW, HTCM, SD) Hyperion, Essbase, SQL, MS Access
- Comfortable with Outlook, Word, PowerPoint, Windows XP or later
- Excellent analytical and financial modeling skills preferably from experience including data manipulation and statistical analysis
- Strong problem solving and analytical skills with the desire to apply those skills in analyzing complex business problems
- Proven ability to work effectively in a fast-paced, cross functional, and sometimes highly pressured environment
- Ability to thrive under tight deadlines and high-pressure situations
- Flexibility to work across multiple time zones as this role is global in focus
- MBA or CPA preferred
- Software industry experience is preferred

McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

McAfee is an Equal Employment Opportunity employer. We celebrate diversity!

Click here for full EEO statement.

Job: Finance
Primary Location: NA-USA-TX-Plano
Position Number: 876516
Schedule: Full-time

]]>Tue, 23 Apr 2013 00:00:00 GMThttp://careers.mcafee.com/job/Plano-Financial-Analyst%2C-GTM-%28Global-Sales%29-Job-TX-75023/2562689/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://careers.mcafee.com/job/Plano-Financial-Analyst%2C-GTM-%28Global-Sales%29-Job-TX-75023/2562689/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS