Relationship Management RepPrimary Location Columbia, Bogota Date posted 03/29/2021
Job Title:Relationship Management Rep
Role Overview:The Renewals Specialist maintains accurate data for upcoming client renewals across multiple platforms. Renewals Specialists would coordinate activities with parties, including McAfee teams (Sales, Channel, Deal Desk) and end-users, resellers, and distributors. Further responsibilities require maximizing renewal rates, and ensuring positive experiences for end-users and channel partners in relation to renewal processes
From device to cloud, McAfee provides market-leading cybersecurity solutions for both business and consumers. We help businesses orchestrate cyber environments that are truly integrated, where protection, detection, and correction of security threats happen simultaneously. For consumers, McAfee secures your devices against viruses, malware, and other threats, both at home and away. We want to continue to shape the future of cybersecurity by working together to build best in class products and solutions.
- Ensure that the customer is satisfied with company projects and services.
- Work with Sales Account Manager and oversee daily relationship with client.
- Ensure that schedules and budgets are met according to contractual agreements.
- Work with client to cultivate future projects and qualify new opportunities.
- Consult with other team members (project management/services/support/customer care) to be sure mutual goals are met.
- Requires 3+ years experience in sales
- You will manage sales process for renewals
- You will develop client relationship
- You will organize status updates for customers
Company Benefits and Perks:
We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
- Pension and Retirement Plans
- Medical, Dental and Vision Coverage
- Paid Time Off
- Paid Parental Leave
- Support for Community Involvement
We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.