Partner Product Manager - Senior Solution ArchitectPrimary Location Amsterdam, Additional Locations Spain, Madrid Date posted 01/16/2019
As part of McAfee our mission is to secure Consumers leveraging our product portfolio. We work with major Service Providers -including Telco Operators, MSOs, Mobile Carriers and other ISPs to optimize our products for the needs of our partners.
The Partner Product Manager is responsible for developing and managing partner portfolios. Within McAfee, Consumer Division, the PPM is expected to effectively serve as both a solution expert and a technical implementation lead.
With the mission of capturing the biggest market share in the area of cyber security, network security, endpoint security, threat research, malware research, cloud security, we work together for a common goal of shaping the company’s future by designing and building the best in class robust and scalable security products for consumer and enterprise customers. As industry top performers, we aim to develop optimized high performance system software solutions with high availability and reliability.
About the Role:
To achieve joint partner and McAfee program goals, you as successful PPM will position and differentiate our solution in the partner context, understand and detail solution design, integration points and the link between the desired use cases and solution architecture.
- Contribute to the development of content and messaging of McAfee’s suite of products.
- Focus on technical presentations for customers, partners and prospects and assist with the development of formal sales plans and proposal
- Remote demos and PoC, Partner training and update
- Solution design and specification, including providing cost / effort assessment to Sales teams
- Lead Solution direction in Pre-Sales and Delivery phase
- Bring industry knowledge and technology experience to aid in technical selling, explaining features/benefits and design products to meet specific needs
- Operate as Consumer Security technology expert and thought leader internally and externally in McAfee.
- Participate and provide consultative support in areas of specialization to other Solution Architects and Partner Product Managers
You will work on a range of diverse partner implementation projects, requiring the detailed definition of published release requirements (PRDs), matrix team management, partner interactions, and the engagement of appropriate McAfee resources including business development, project management, application engineering, release engineering, web services, and customer/technical support. The role includes researching, validating, and prioritizing implementation requirements, documenting market and product requirements and evangelizing the partner management program within the internal organizations. The PPM also apply the above skill-set to assess and recommend partner requested product requirements and enhancements to product managers, program optimization opportunities to business development representatives and partner marketers, and the need for architectural modifications to engineering.
As the "go to" person for our field teams you will understand the current product offering in detail, deployment models and best practices from successful partnerships, as well as the road map for future product releases. You will have a diverse skill-set, including both a technical understanding of consumer security software (anti-virus, identity, password management, biometrics) solutions and marketing expertise.The PPM will report to the Director of Partner Product Management in the Consumer Business Unit of McAfee.
We are seeking a person that possesses a diverse, adaptable skill-set, including a technical understanding of consumer security software solutions (anti-virus, identity, password management, bio-metrics), software
delivery, PC ecosystem, B2B2C deployment models, and partner engagement
You should be familiar with applications that support various OS platforms, as well as knowledge on cloud services
Equally comfortable in front of partners and executives, presenting new products and technical opportunities, collaborating towards leading innovations
With an attention to details, you understand the necessity to include research, validation, and prioritizing requirements, documenting ecosystem and product requirements, and evangelizing both internally and externally.
The ideal candidate is self-motivated, results oriented, passion about product development and partner management
High integrity, excellent judgement — you’ll have access to sensitive information and must treat it appropriately
Highly collaborative — you recognize the value of sharing and learning from others, we work as team.
Intellectual curiosity — you're eager to learn new concepts; you're willing to admit you don’t know certain things, will ask for help, roll up your sleeves, and learn
Self-aware — you aren't complacent when it comes to personal growth; you’re receptive to feedback and eager to grow despite one's seniority
Low ego — you shouldn’t be prone to thinking that a job is too small
Brave, adaptable, calm under pressure — you’re unafraid to operate in high-pressure, chaotic situations
Excellent written, presentation, analytic, and program management skills. Fluency in English, verbal and written is mandatory
German language is considered a plus
7+ Years in customer facing role. Good presentation and communication skills are required to both technical and non-technical audiences that range from engineers to executives.
Proven background in Service Provider and Mobile Operator environments preferably with Security Services or other Consumer Products
Highly technical and experienced with hands-on IP networking including working with network equipment (routers, switches, firewalls, DPI devices, network management tools, caching etc) . Knowledge of L2/L3 topology design and protocol implementations being deployed in ISPs network (Routers, Switches, CPEs, Firewall, IPv4/6, DNS/eDNS, OSPF, BGP, MPLS, PPP, Radius) and IP based services. CCNA or equivalent CCNP/CCSP or equivalent (advantageous)
Background of home devices, home routers/gateways and security aspects will be an additional benefit.
Systems knowledge in at least one of the platforms: Windows, Unix, Android, iOS
Proactive attitude and self-motivated to spot opportunities and take ownership and ability to work on own initiative, independently, and within a team.
Education and Experience- Bachelors in Computer Science, Engineering, or equivalent degree.
McAfee Consumer group is formed with people with security expertise in hardware, software, and solutions into one business unit focused on building hardware, software, services and end-to-end security solutions. McAfee sets the stage for new levels of collaboration and innovation and will drive leadership in the industry by providing ubiquitous security and identity protection for people and businesses worldwide.
Shift 1 (Netherlands)
McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.