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Wb Analyst

Paderborn, Date posted 05/24/2018
Apply Now Job ID: JR0009271

Job Details:

Job Description:

Web Analyst                                                                      

About the Role:

McAfee is looking for a Web Analyst to join our Global Content Categorization team.

The position will be based in Paderborn, Germany.

The role of the Web Analyst includes viewing and analyzing web site content across language fluencies, making a content analysis statement on the material available on that web page. 

The web analyst will also provide customer support by processing customer submissions and responding to customer email.

Training is provided, but fluency in English as well as another language is required.

Prior Web Content and Web Security experience desirable. 

Key Responsibilities:

Classifies and Analyzes Web Content

Delivers high quality content review consistently and accurately

Handles email queries and responds in a timely manner

Attempts to provide resolutions on the first interaction with customers

Ability to effectively multi-task, accepting changing direction and shifting goals

Applies established research processes producing quality results with limited guidance

Works closely in a collaborative role with other team members, as well as completes tasks individually as assigned

Required:

Must be 18 years of age

Language fluency in English and one additional language or more 

Technical, computer and internet research skills

Excellent verbal, written and computer communication skills with strong analytical and troubleshooting skills.

Ability to perform with a high level of detail and accuracy

Time management skills: must be able to perform tasks efficiently and accurately

Strong cross-functional skills and collaboration to deliver business results

Must work on-site in our Paderborn, Germany office

Preferred:

The ability to speak and/or read additional languages

Industry experience related to Web Content Analysis

Bachelor’s degree in a quantitative subject such as Statistics, Engineering, Computer Science, Information Technology etc.

2+ years of relevant experience in web analytics, content data analysis and problem solving.

2+ years of customer service experience

Job type:

Recent College Graduate

Shift:

Shift 1 (Germany)

Primary Location:

Germany, Paderborn

Additional Locations:

Posting Statement:

McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

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