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Field Sales Rep-New Business

Primary Location US, Texas, Plano Date posted 01/10/2021
Apply Now Job ID: JR0021843

Job Title:

Renewal Account Representative (NA) Public Sector


Location:

US, Texas, Plano

Role Overview:

The Renewals Representative manages our relationships with existing clients to ensure their success with licensed solutions, and continues to secure their annual support renewal. This position carries a sales quota. The position will be based in our Plano offices as part of our NA Renewals team.



Company Overview

From device to cloud, McAfee provides market-leading cybersecurity solutions for both business and consumers. We help businesses orchestrate cyber environments that are truly integrated, where protection, detection, and correction of security threats happen simultaneously. For consumers, McAfee secures your devices against viruses, malware, and other threats, both at home and away. We want to continue to shape the future of cybersecurity by working together to build best in class products and solutions.

POSITION SUMMARY:

The Renewals Representative manages our relationships with existing clients to ensure their success with licensed solutions, and continues to secure their annual support renewal. This position carries a sales quota. The position will be based in our Plano offices as part of our NA Renewals team.

ESSENTIAL FUNCTIONS:

  • Working as part of the NA Renewal Sales team, manage a sales territory carrying an individual quota in contract renewal and growth
  • Meet/exceed assigned revenue goals and on-time renewal rate targets
  • Working several quarters ahead of renewal dates to ensure customer ‘Renewal Readiness’, engaging with the broader account team, partners and customer health data to identify renewal risk, and partner on remedial actions aimed at securing an on-time renewal with growth potential
  • Identify expansion opportunities to generate additional revenue (upsell/cross-sell) driving those opportunities to closure and/or ensuring that the appropriate account management resources are engaged to maximize the opportunity
  • Prepare and provide customers renewal quotes within 90 days of support expiration
  • Maintain accurate account, license, service contract, asset and maintenance entitlement records within Salesforce.com
  • Prepare weekly forecasts of renewal bookings and renewal rates within a tight band of accuracy
  • Proactively identify issues that may impact a renewal, and engage all available resources to resolve
  • Assist Sales and LCS teams with customer and account research and customer audits for renewal
  • Resolve service request issues with Customer Service
  • Track non-renewal, pending, and lost renewals including reasons for cancellation
  • Support evolving operational processes aimed at improving renewal efficiency, effectiveness, accuracy and insight generated from renewals performance
  • The ability to sell value at all levels over the phone
  • The ability to build relationships both internally and externally
  • Excellent organizational skills with the ability to prioritize tasks, take initiative and work with minimal supervision
  • Able to work independently but also as a contributing member of the Sales team

About You:

  • Should have 1+ years professional experience in high technology sales and product or business development. Security software industry experience is a plus
  • Proven time management, account management and territory management skills, as well as excellent verbal, and written communication skills
  • Proven track record of success (consistently achieve/overachieve quota)
  • Should be self-motivated, persistent, and be able to drive for success to deliver above sales goals.  Strong presentation skills both internally and externally
  • Ability to learn quickly and think analytically

Traits:

  • The ideal candidate is self-motivated, results oriented, and passionate about sales
  • Communication and Influence — you are able to communicate clearly both verbally and in writing, including the ability to adjust your communication style/language to fit the appropriate audience
  • Decision Making & Judgement — you recognize problems and respond. You seek input from others and address root causes and not just symptoms
  • Initiative — you have a mentality of tackling problems and take independent action. You are hungry for new responsibilities and act on opportunities
  • Integrity & Ethics — you live out our McAfee values in everything that you do
  • Personal Organization – you are an organized person and have defined time management and organizational strategies that work for you
  • Results Focused – you like a challenge. You set challenging goals and are able to target and achieve results

Company Benefits and Perks:

We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

  • Pension and Retirement Plans
  • Medical, Dental and Vision Coverage
  • Paid Time Off
  • Paid Parental Leave
  • Support for Community Involvement

We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Job Type:

Experienced Hire

Primary Location:

US, Texas, Plano


Additional Locations:

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