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Manager, Content Design and Strategy

Primary Location US, Texas, Plano Additional Location(s) Remote United States; Canada, Toronto Date posted 03/24/2021
Apply Now Job ID: JR0022855

Job Title:

Manager, Content Design and Strategy

Role Overview:

Does the thought of protecting millions of users from online harm in an easy and engaging way sound like a great mission for you? Are you a storyteller who views writing and illustration as intertwined, and UI elements are the stage where a business and users share the story of unified outcomes?

At McAfee, we're changing the way we deliver products to our customers and partners by putting a great experience at the forefront of everything we do. We are open to hire someone remotely or at one of our office locations in California, Texas or Ontario, Canada.

As the Manager of Content Design & Strategy on McAfee's Consumer Experience Design team you'll enhance and amplify content design & strategy's role in meeting our business goals and help us satisfy our user's functional and emotional needs.

You will be part of the design leadership team as the leader of the content design team and will drive several cross-functional projects. You'd report to the Senior Manager of Strategy and Research.

Company Overview

From device to cloud, McAfee provides market-leading cybersecurity solutions for both business and consumers. We help businesses orchestrate cyber environments that are truly integrated, where protection, detection, and correction of security threats happen simultaneously. For consumers, McAfee secures your devices against viruses, malware, and other threats, both at home and away. We want to continue to shape the future of cybersecurity by working together to build best in class products and solutions.

What you'll do:

  • Influence the objectives and long-range goals of the Content Design & Strategy team at McAfee—you will need to define the practice and hire a team of content strategists, content designers, and UX writers who will help you realize the vision.

  • Be a storyteller and empower your team to do the same by working from the start with product designers, illustrators, and motion designers to make experiences useful, usable, and engaging.

  • Enhance the brand by creating cohesive experiences with a consistent voice and tone

  • Be a leader—influence through collaborative relationships with other design managers and cross-functional McAfee managers and project team members.

  • Lead and mentor your team, supporting their career development.

  • Ensure the team has clearly prioritized deliverables for every milestone and produce quality, repeatably and predictably.

  • Actively seek out impediments to the team's efficiency (processes, tools, etc.) and implement solutions that will enable the entire team to work more efficiently, consistently, and repeatably

About you:

  • Thrive on ambiguity, changing priorities, and building something new.

  • Advocate for Content Design and the role it plays in the 'look and feel' of the overall experience

  • Clearly understand the role of content in creating usable experiences that serve user needs as well as business goals

  • Have expert-level knowledge of how to apply a range of content design & strategy methods (ensure sync with brand, voice, and tone guidelines, use content and design systems, user data) to improve how we provide the audience with the content they need, in a way they expect at the time they need it

  • Have a minimum of three years of experience managing a Content Design & Strategy team, preferably in a cross-platform, B2C digital software environment that incorporated management of projects, production, and digital media

  • Have a portfolio of content work undertaken by you or your team that demonstrates your content design process and the work's impact and influence in successfully delivering user value and meeting organizational objectives.

Company Benefits and Perks:

We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

  • Pension and Retirement Plans
  • Medical, Dental and Vision Coverage
  • Paid Time Off
  • Paid Parental Leave
  • Support for Community Involvement

We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

For Colorado Residents the starting salary for this position is $120,000.00

Apply Now

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