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Senior UX Researcher

Primary Location Waterloo, Ontario Additional Locations US, California, Santa Clara Date posted 06/17/2019
Apply Now Job ID: JR0014253

Within this role you will:

  • Design and conduct research studies across multiple products to derive meaningful and actionable insights about our users’ needs, attitudes, behaviors, pain points and preferences
  • Collaborate closely with product leaders, designers, developers and other stakeholders to build customer empathy and influence the overall product strategy
  • Partner with data analysts to balance quantitative data with qualitative user insights to uncover how our users view security to drive new and existing product experiences
  • Present key research findings and recommendations in compelling and creative ways to a diverse audience ranging from product managers to senior executives

About You 

  • are obsessed about customers, never settling for good enough and inspiring others on the team to do the same
  • bring 5+ years of customer research expertise, preferably with consumer products
  • enjoy collaborative work in a dynamic, creative and data-driven environment
  • have experience conducting semi-structured interviews, contextual field visits, usability studies- either live or remote (e.g. Usertesting.com and Validately)
  • are familiar with lean experimentation and design thinking
  • have quantitative research experience would be a great asset
  • hold a BA/BS degree, masters degree preferred

Company Benefits

Our corporate culture and values are central to McAfee’s philosophy. Every day we embrace a more diverse workforce and inclusive environment. We are encouraged to bring your true selves to work. Our wide range of social communities & programs, flexible work hours and family-friendly benefits, all allow our employees to feel valued as people, while enjoying positive and challenging work.

Check out more: Careers & Life at McAfee.   

Perks include:

  • Pension / Retirement Programs
  • Medical, Dental and Vision Coverage Programs
  • Support for Community Involvement and Programs

Unleash your PowerJoin our Talent Network:  http://careers.mcafee.com/

McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Shift:

Shift 1 (Canada)

Primary Location:

PSW1 - Canada - Waterloo

Posting Statement:

McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

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