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Senior Service Reliability Engineer (SRE)

Primary Location Santa Clara, California Additional Locations US, California, San Jose Date posted 05/15/2019
Apply Now Job ID: JR0013366

Role Overview:

We are seeking a senior Service Reliability Engineer who will be responsible for improving and maintaining a software development, test and live infrastructure and services. You will be self-motivated, articulate, have experience with Linux and other *NIX-derivatives, and is comfortable working in a fast-paced development environment. Your primary mission as a SRE engineer is working closely with the development, technical operations, quality assurance, and product management teams, to ensure the uptime and performance of McAfee Cloud Security Solution for Corporate clients and US Government agencies.

Company Overview

With the mission of capturing the biggest market share in the area of cyber security, network security, endpoint security, threat research, malware research, cloud security, we work together for a common goal of shaping the company’s future by designing and building the best in class robust and scalable security products for consumer and enterprise customers. As industry top performers, we aim to develop optimized high-performance system software solutions with high availability and reliability.

About the Role

  • Support McAfee Cloud Security Solution, a mission critical, front-end and back-end systems and applications in production environment (production environment includes US Government specific deployment and support procedures)
  • Identify and drive improvements in infrastructure and system reliability, performance, monitoring, and overall stability  of McAfee Cloud Security systems
  • Capacity planning and demand forecasting to meet systems demand, identifying performance bottlenecks and devising tuning improvements
  • Build tools and automation that eliminate repetitive tasks and prevent incident occurrence
  • Create and maintain operational runbooks and documentation
  • Participate in US time zone 24×7 operational support and on-call rotation shifts

About You

  • Must be an US Citizen
  • Preferred US Government Security clearance
  • Significant experience in production applications and systems support
  • Experience supporting, analyzing and troubleshooting large-scale distributed mission critical systems
  • Systematic problem-solving approach and strong sense of ownership to drive problems to resolution
  • Experience configuring and managing web servers (Apache, Tomcat, Nginx) and RESTful web service applications
  • Strong knowledge of Linux systems administration and architecture
  • Experience with configuring, managing and supporting virtualized environments
  • Proficiency working with Amazon Web Services (AWS) like EC2, EBS, ELB, S3, and EMR in a highly available and scalable production environment
  • Experience with continuous integration and deployment automation tools such as Jenkins, Harness, AWS CloudFormation, Salt, or Puppet, Chef, Ansible
  • Experience with SQL (MySQL) and NoSQL databases (Redis, CouchBase, Cassandra, Crate)
  • Experience with open source technologies (Kafka, Memcached, Redis, Hadoop, HBase, Zookeeper, Oozie)
  • Network knowledge (TCP/IP, UDP, DNS, Load balancing) and prior network administration experience is a big plus
  • Extensive scripting experience with Shell, Python or Ruby
  • Experience documenting processes, systems, environments and runbook procedures
  • Experience with source control tools such as GIT/Github, SVN, or Perforce

Company Benefits and Perks:

Our corporate culture and values are central to McAfee’s philosophy. Every day we embrace a more diverse workforce and inclusive environment. We are encouraged to bring our true selves to work. Our wide range of social communities & programs, flexible work hours and family-friendly benefits, all allow our employees to feel valued as people, while enjoying positive and challenging work. Check out more: Careers & Life at McAfee.    Perks include:

  • Pension / Retirement Programs
  • Medical, Dental and Vision Coverage Programs
  • Paid Time Off
  • Support for Community Involvement

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McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.


Shift 1 (United States of America)

Primary Location:

US, California, Santa Clara

Posting Statement:

McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

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