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Channel Product Solution Manager

Primary Location Brazil, Sao Paulo Additional Location(s) Remote Chile; Remote Colombia; Remote Argentina Date posted 11/21/2021
Apply Now Job ID: JR0025946

Role Overview:

As part of McAfee our mission is to secure Consumers leveraging our product portfolio. We work with major Service Providers -including Telco Operators, MSOs, Mobile Carriers and other ISPs, Retailers, Marketplaces and PC Manufacturers to optimize our products for different channels and the needs of our partners and end users.

The Channel Product Solution Manager (CPS Manager) is responsible for developing and managing partner product portfolios with our strategic partners. Within McAfee the Channel Product Solution Manager is expected to effectively serve as both a solution expert and a technical implementation lead.

Company Overview:

From device to cloud, McAfee provides market-leading cybersecurity solutions for consumers. McAfee secures your devices against viruses, malware, and other threats at home and away. With the mission of capturing the biggest market share in the area of cyber security, network security, endpoint security, threat research, malware research, cloud security, we work together for a common goal of shaping the company’s future by designing and building best in class cyber security solutions.

About the role:

To achieve joint partner and McAfee program goals, you as successful Channel Product Solution (CPS) Manager will position and differentiate our solution in the partner context, understand and detail solution design, integration points and the link between the desired use cases and solution architecture.

  • Contribute to the development of content and messaging of McAfee’s suite of products
  • Focus on technical presentations for customers, partners and prospects and assist with the development of formal sales plans and proposal
  • Remote demos and PoC, Partner training and update
  • Solution design and specification, including providing cost / effort assessment to Sales teams
  • Lead Solution based guide and direction in Pre-Sales and Delivery phase
  • Bring industry knowledge and technology experience to aid in technical selling, explaining features/benefits and design products to meet specific needs
  • Operate as Consumer Security technology expert and thought leader internally and externally in McAfee
  • Participate and provide consultative support in areas of specialization to other CPS Managers

You will work on a range of diverse partner implementation projects, requiring the detailed definition of published release requirements (PRDs), matrix team management, partner interactions, and the engagement of appropriate McAfee resources including business development, project management, application engineering, release engineering, web services, and customer/technical support. The role includes researching, validating, and prioritizing implementation requirements, documenting market and product requirements and evangelizing the partner management program within the internal organizations.  The CPS Manager must also apply the above skill set to assess and recommend partner requested product requirements and enhancements to product managers, program optimization opportunities to business development representatives and partner marketers, and the need for architectural modifications to engineering.

As the "go to" person for our field teams you will understand the current product offering in detail, deployment models and best practices from successful partnerships, as well as the road map for future product releases. You will have a diverse skill set, including both a technical understanding of consumer security software (anti-virus, identity, password management, privacy, biometrics, parental control) solutions and marketing expertise.

The CPS Manager will report to the regional Director of Channel Product Solution team of McAfee in Latin America.

About you: 

  • Excellent written, presentation, analytic, and program management skills
  • Fluency in Spanish, Portuguese and English, both written and verbal, is a must for all assignments
  • 8+ Years in customer facing role. Good presentation and communication skills are required to both technical and non-technical audiences that range from engineers to executives
  • 2+ Years in leadership position. Good people management skills required to work with different team
  • Proven background in Service Provider, Mobile Operator, Retail/Marketplace and PC/Mobile manufacturer environments preferably with Security Services or other Consumer Products
  • Highly technical and experienced with hands-on IP networking including working with network equipment (routers, switches, firewalls, DPI devices, network management tools, caching etc.)
  • Knowledge of L2/L3 topology design and protocol implementations being deployed in ISPs network (Routers, Switches, CPEs, Firewall, IPv4/6, DNS/eDNS, OSPF, BGP, MPLS, PPP, Radius) and IP based services. CCNA or equivalent CCNP/CCSP or equivalent (advantageous)
  • Background of home devices, home routers/gateways and security aspects will be an additional benefit
  • Systems knowledge in at least one of the platforms: Windows, Linux, Unix, Android, iOS
  • Mobile and web services-based technology knowledge
  • Technical background with significant understanding of web technologies, i.e. HTML, .NET, AWS, JavaScript, XML, Phyton
  • Experience with data driven tools such as Power BI, Tableau and other Data Analytical tools
  • Proactive attitude and self-motivated to spot opportunities and take ownership and ability to work on own initiative, independently, and within a team
  • Education: Bachelor’s in computer science, Engineering, or equivalent degree

Company Benefits:

Our corporate culture and values are central to McAfee’s philosophy. Every day we embrace a more diverse workforce and inclusive environment. We are encouraged to bring your true selves to work. Our wide range of social communities & programs, flexible work hours and family-friendly benefits, all allow our employees to feel valued as people, while enjoying positive and challenging work. Check out more: Careers & Life at McAfee.    Perks include:

  • Pension / Retirement Programs
  • Medical, Dental and Vision Coverage Programs
  • Support for Community Involvement and Programs

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McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Company Overview

McAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users’ needs in an always online world, empowering them to live securely through integrated, intuitive solutions that protects their families and communities with the right security at the right moment.

Company Benefits and Perks:

We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

  • Pension and Retirement Plans
  • Medical, Dental and Vision Coverage
  • Paid Time Off
  • Paid Parental Leave
  • Support for Community Involvement

We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

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