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Pre-Sales Engineer, Security (Major Accounts)

Primary Location Slough, Additional Locations England, London Date posted 05/13/2019
Apply Now Job ID: JR0015344

Work Location:

Slough, UK

Role Overview:

As part of the ongoing growth of McAfee, the McAfee Pre-Sales Organization is on an upward growth trajectory – helping to transform and mature the Software Security Market. The opportunity that is before us will need the best Security Professionals – and that is exactly who we are looking for - the right individuals to help lead this growth, be a part of the transformation and to ensure our customer experience is outstanding.

Company Overview:

From the device to cloud, McAfee provides cybersecurity solutions for both business and consumers. McAfee helps businesses orchestrate cyber environments that are truly integrated, where protection, detection, and correction of security threats happen simultaneously and collaboratively. For consumers, McAfee secures your devices against viruses, malware, and other threats at home and away. With the mission of capturing the biggest market share in the area of cyber security, network security, endpoint security, threat research, malware research, cloud security, we work together for a common goal of shaping the company’s future by designing and building the best in class robust and scalable security products for consumer and enterprise customers.

About the role:

As a Security Pre-Sales Engineer (SE), you will play a critical role in partnership with your sales account manager(s) to create a solution architecture and proposals that meets or exceeds the customer’s requirements. You will be required Lead and engage throughout the sales lifecycle from discovering the customer’s needs, writing proposals, solution demonstration, architecting solutions, building the customers trust and leading the proof of concept to gain the technical win. Your sales focus will be aligned with our Global 2000/Fortune 500 accounts. You will also be required to work in collaboration with your direct SE Manager and Regional sales directors to contribute to sales strategy and team initiatives that create a pipeline, customer excellence and best practices on technical wins. The role’s core responsibilities include, but are not limited to the following:

  • Own the solution sales activities within the sales process to gain the technical win and the customers’ trust
  • Participate in solution led sales calls and prospect visits, qualifying the customer’s requirements
  • Gather requirements, develop use cases, and fully understand the client's business needs and constraints
  • Be able to present the “Threat Defense Lifecycle” and how this solves the customers’ need and outcomes
  • Provide exemplary technical expertise on customer product and solution demonstrations
  • Create unsolicited solution proposals and ensure it meets or exceed the customer’s requirements and is fit for the intended purpose
  • Ownership of the technical or solution response to RFIs/RFPs and orchestration of the virtual teams to help deliver a comprehensive consultative response
  • Present a solution proposal to the customer, demonstrate how we solve the customer’s requirements and how this aligns with the customers’ outcomes and differentiate from the competition
  • When required, lead the proof of concept from engagement, ownership of all activities and orchestration, through to completion
  • Retain a competent level of knowledge and technical hands-on experience across McAfee products, solutions and sales proposition
  • Keep abreast of security trends and industry analysts reports and leverage this knowledge to drive technical sales wins
  • Play a pro-active "Technical Account Management" role within your target accounts including building a trusted relationship, monitoring/managing customer issues in partnership with support, expand the existing footprint and drive competitive displacements
  • A mentor for SEs and a team player, sharing best practices, providing feedback to product
  • Technical account lead for Customer Executive Briefing events
  • Support customer beta activities and early adopter programs
  • Update and maintain the technical SE activities within Salesforce system
  • Participate in the Global Presales Enablement program, through the delivery of formal classroom training
  • Adhere to McAfee corporate guidelines and compliance

About you:

Qualifications

Bachelor of Science in Computer Science, Computer Engineering or related disciplines in security information or Information technology equivalent, including one or more of the following: CISSP, CCNA, CISM / CRISC CCSK – Certificate of Cloud Security Knowledge; VMware Certified Professional; VMware Certified Associate -- Cloud, VMware Certified Professional -- Cloud, and VMware Certified Advanced Professional

Preferred Experience, Knowledge, and Skills:

  • Demonstrated experience in Presales/System Engineering
  • Has proven experience in one or more specialists’ fields below
  • Managing Security Operations Center
  • Software-defined networking
  • Cloud and Virtualization
  • Datacenter Operations
  • Hands on experience and positioning of McAfee Products and solutions
  • Network administration & management
  • Network performance monitoring & analysis
  • Enterprise Anti-Virus solutions or Network Security & Encryption solutions

Competency/Behaviors

Technical Skills

Able to articulate and present the core sales propositions demo products, outline the architecture, solution sizing, keep abreast of the competitive landscape and be able to articulate our differentiators over the competition. Hands-on experience with McAfee solutions is preferred

Communication Skills

Excellent written and verbal communication, interpersonal and presentation skills. Ability to function effectively in ambiguous circumstances. Produces and shares intellectual property in the most productive manner for various audiences and customers. Effectively works with Sales and cross-functional teams to resolve major customer issues

Solution Selling

Looks to qualify and clearly articulate the customer needs and outcomes. Considers (hardware, software, solutions support, and services), that can be combined together to deliver a compelling solution that meets or exceed the customer expectations; Experience working with SIs and Channel Partners

Problem Solving

Takes responsibility for the problem statement, (customer, process, and solution), seeks the facts, works interactively with the support, sales, services and channel counterparts to feedback to Specialist and

Enterprise Technology Specialist, etc. and makes logical recommendations to resolve the issue raised

Influence and leadership

Influence expands to local sales regions, cross-functional teams and to Technical Directors

Contributes and shares responsibility on team goals and team outcomes. Keeps abreast of the local sales performance metrics and participates in account planning activities Leads one local team initiative per year that leads to a positive business outcome

Company Benefits:

Our corporate culture and values are central to McAfee’s philosophy. Every day we embrace a more diverse workforce and inclusive environment. We are encouraged to bring your true selves to work. Our wide range of social communities & programs, flexible work hours and family-friendly benefits, all allow our employees to feel valued as people, while enjoying positive and challenging work. Check out more: Careers & Life at McAfee. Perks include:

  • Pension / Retirement Programs
  • Medical, Dental and Vision Coverage Programs
  • Support for Community Involvement and Programs

Unleash your PowerJoin our Talent Network:  http://careers.mcafee.com/

McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Shift:

Shift 1 (United Kingdom)

Primary Location:

England, Slough

Posting Statement:

McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

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